Digital Download Does Not Work

[hdeutch]

In Digital Content Details

I have entered my correct Digital Product URL

I have checked Downloadable

Under Digital Product Delivery Settings

Random Code is: AZ#Ui$335UBSD)AminOc32j90

Duration of Download Link is: 96 hours

Nevertheless, when I place a test order (at $.00) I get an email telling me to download the file as follows:

Indiana Will Masterform – http://createlastwill.com/wp-content/plugins/wp-cart-for-digital-products/download.php?file=7yH1cJEOaQ26MS1TZg%3D%3D

When I click on this URL I do not get the connection (I pasted it into my browser and still didn’t get anything).

How can I fix this problem?

[hdeutch]

The price was $.01, not $.00

[amin007]

What do you have in the “Digital Product URL” field of this product?

[hdeutch]

http://createlastwill.com/wp-content/uploads/2010/10/Will_Masterform_Setup.exe

[wzp]

Under WP eStore -> Settings, please enable the debugging, reset the debug log files and then manually generate a download link using the Admin Functions. Then go back to the debug logs and check download_manager_debug.log to see if there are any clues.

[hdeutch]

I did as you suggested. Here is the content of my ipn_handle_debug.log:

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[01/11/2011 5:22 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

[01/11/2011 5:22 PM] – SUCCESS :Post string : mc_gross=0.01&protection_eligibility=Eligible&address_status=confirmed&item_number1=19&payer_id=C8455FQK2Y83J&tax=0.00&address_street=2901+S.+Leisure+World+Blvd.%0D%0A%23206&payment_date=09%3A22%3A04+Jan+11%2C+2011+PST&payment_status=Completed&charset=windows-1252&address_zip=20906&mc_shipping=0.00&mc_handling=0.00&first_name=H&mc_fee=0.01&address_country_code=US&address_name=H+Deutch&notify_version=3.0&custom=&payer_status=verified&business=howard%40createlastwill.com&address_country=United+States&num_cart_items=1&mc_handling1=0.00&address_city=Silver+Spring&verify_sign=AUkau1FwogE3kL3qo1vGTARqlijQAWohWdo1uflccHjSd.5kzzQCfVUr&payer_email=howard%40masterformlaw.com&mc_shipping1=0.00&txn_id=7NE34961N7050623J&payment_type=instant&last_name=Deutch&address_state=MD&item_name1=Indiana+Will+Masterform&receiver_email=howard%40createlastwill.com&payment_fee=0.01&quantity1=1&receiver_id=SAHULK63GHGJA&txn_type=cart&mc_gross_1=0.01&mc_currency=USD&residence_country=US&transaction_subject=Shopping+Cart&payment_gross=0.01&

[01/11/2011 5:22 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[01/11/2011 5:22 PM] – SUCCESS :IPN successfully verified.

[01/11/2011 5:22 PM] – SUCCESS :Creating product Information to send.

[01/11/2011 5:22 PM] – SUCCESS :Transaction Type: Shopping Cart

[01/11/2011 5:22 PM] – SUCCESS :Number of Cart Items: 1

[01/11/2011 5:22 PM] – SUCCESS :Item Number: 19

[01/11/2011 5:22 PM] – SUCCESS :Item Name: Indiana Will Masterform

[01/11/2011 5:22 PM] – SUCCESS :Item Quantity: 1

[01/11/2011 5:22 PM] – SUCCESS :Item Total: 0.01

[01/11/2011 5:22 PM] – SUCCESS :Item Shipping: 0.00

[01/11/2011 5:22 PM] – SUCCESS :Item Currency: USD

[01/11/2011 5:22 PM] – SUCCESS :Download Link :

Indiana Will Masterform – http://createlastwill.com/wp-content/plugins/wp-cart-for-digital-products/download.php?file=21bX%2FigKVvOWg6npjA%3D%3D

[01/11/2011 5:22 PM] – SUCCESS :Product Email successfully sent to howard@masterformlaw.com.

[01/11/2011 5:22 PM] – SUCCESS :Notify Email successfully sent to howard@masterformlaw.com.

[01/11/2011 5:22 PM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

[01/11/2011 5:22 PM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

[01/11/2011 5:22 PM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.

[01/11/2011 5:22 PM] – SUCCESS :Not Using the WP Affiliate Platform Plugin.

[01/11/2011 5:22 PM] – SUCCESS :Paypal class finished.

---

[hdeutch]

Sorry, I just realized that I didn’t really follow your instructions.

I have now generated a new URL by using Admin. Where are the debug logs so I can check download_manager_debug.log?

[hdeutch]

I found a file called “estore_post_payment_debug.log. Here is what it says:

[01/11/2011 5:22 PM] – SUCCESS :Generating download link for single file.

[01/11/2011 5:22 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

[01/11/2011 5:22 PM] – SUCCESS :Performing global autoresponder signup if specified.

[01/11/2011 5:22 PM] – SUCCESS :AWeber signup email sent.

[wzp]

What version of eStore are you using?

[hdeutch]

version 4.4.0

[amin007]

You are directly giving out an “.exe” file. I know that it shouldn’t have an issub but usually executable files are treated as not safe when downloading… can you please zip this file then try downloading the zipped version?

You don’t see a file called “download_manager_debug.log” after you attempt the download?

[hdeutch]

I created a zip file as you suggested and tried to download it. Same result – nothing.

I went to my server/public_html/wp-content/plugins/wp-cart-for-digital-products

and looked for “download_manager_debug.log” but did not find it. Am I looking in the wrong place?

[wzp]

Try the latest version, please…

https://support.tipsandtricks-hq.com/automatic-update-request

[hdeutch]

The site asks for a Transaction ID. Where do I find that?

[hdeutch]

I found my Transaction ID. I’ll let you know if this solves the problem.

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