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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Gateway Bundle Plugin – Stripe Error when trying to purchase a subscription
Tagged: Stripe API
We are switching our payment processing from Paypal to Stripe. I installed the most recent version of the gateway bundle. I can purchase a product if it is not a subscription. However, when I attempt to purchase a subscription product I get the following error message:
TRANSACTION ERROR
There was an error with the transaction processing. Please see below for details
Stripe – Could not create a subscription plan
Response Status – 400
Error Type – invalid_request_error
Error Code –
This value must match the regex pattern. (/A[a-zA-Z0-9_-]+z/ does not match for the value womenswaymooncycles.comestore-9).
This is the page we are trying to make the purcahse from:
womenswaymooncycles.com/self-care-sanctuary-membership/
I saw that someone had a similar issue and posted in March. But I did not see a solution posted.
Thank you,
Barbara
This value must match the regex pattern. (/A[a-zA-Z0-9_-]+z/ does not match for the value womenswaymooncycles.comestore-9).
Do you have a setting, set to “womenswaymooncycles.comestore-9” instead of maybe “womenswaymooncycles.com/estore-9” anyplace?
@Barbara, This is actually a different error. Stripe made some changes in their latest API version 2018-08-23. We have updated our payment gateway bundle addon to make it compatible with these recent changes. I have sent a copy of the updated addon to your registered email address for testing. Let me know if you don’t receive it.