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wpCommerce
ModeratorIt depends on the checkout flow. In standard PayPal checkout, this information is collected offsite by PayPal on their payment page. PayPal then sends payment notification to eStore. eStore processes the order and forwards this notification to DAP.
In Stripe checkout, this information is collected onsite when you click the submit button on the collect details page. eStore then communicates with Stripe to charge the credit card. Stripe notifies eStore as to whether or not this credit card charge was successful. If the transaction is successful, eStore processes it and notifies DAP at the same time.
wpCommerce
ModeratorHi, When eStore processes a new transaction the information is passed to the DAP plugin on the back end. It follows the same format for all payment gateways.
This integration method is not listed on our site:
January 1, 2016 at 1:12 am in reply to: Email Shortcode- Different one for "Ship to" other than {shipping_info} #54846wpCommerce
Moderator@microtune, This feature has been added. I have sent you a copy of the addon via email. Let me know if you don’t receive it.
December 31, 2015 at 2:11 am in reply to: eMember/eStore add shipping address to Stripe subscription button #72162wpCommerce
ModeratorHi, We have added this functionality for Stripe subscription. Please install a fresh copy of the payment gateway bundle addon and see how it goes:
Shipping block will automatically display for a physical item. You don’t need to add any parameter to the shortcode.
December 30, 2015 at 11:47 pm in reply to: Email Shortcode- Different one for "Ship to" other than {shipping_info} #54844wpCommerce
Moderator@microtune, I just did a test purchase using Stripe. The tag seems to be working fine for me. Please install a fresh copy of the plugins (both eStore and payment gateway bundle) and see how it goes:
Also, edit your email body in “text” view to make sure there is not hidden HTML tags or characters around that shortcode.
December 21, 2015 at 11:32 pm in reply to: Successful Rapid Eway Transation delivering Unsuccessful message #72137wpCommerce
ModeratorYou don’t have to do anything here. Instructions were sent via email to this address:
[mail@freedomimages.com.au]
wpCommerce
ModeratorIt’s not coming from our plugin. Your theme is overriding the prettyPhoto library.
[https://ceavco.com/wp-content/themes/flip/js/jquery.prettyPhoto.js?ver=3.0]
Is there an option in your theme to disable this script?
December 21, 2015 at 11:27 pm in reply to: Successful Rapid Eway Transation delivering Unsuccessful message #72134wpCommerce
ModeratorHi, We will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
wpCommerce
ModeratorHi, Please provide a link to the page in question so I can take a look.
December 11, 2015 at 11:51 pm in reply to: eStore – installation failed with no valid plugins found error #72075wpCommerce
ModeratorHi, Usually this error occurs when you use the theme uploader to upload a plugin (and vice versa). Please do these steps:
1) Connect to your site via FTP and check the
/wp-content/plugins
directory to make sure there is no other eStore copy left in your server. Completely remove the “wp-cart-for-digital-products” folder from there (if it exists)2) Download and install a fresh copy of eStore plugin from this link: https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
3) Watch our video tutorial so you can see how to upload the plugin and install it:
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-quick-setup-and-usage-video-tutorial-593
If you are still having issues let us know and we will jump on your site and take a look.
December 7, 2015 at 11:15 pm in reply to: Lightbox HTML coding doesn't show up on mobile devices? also, opacity #72019wpCommerce
ModeratorWe will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
wpCommerce
ModeratorHi, You are using the right shortcode. Can you please check if the “collect details” page still exists on your site? You can find it under Settings -> Payment Gateway Bundle -> General Settings -> Form Processing Page URL
Please also provide a link to the page in question so I can take a look.
wpCommerce
ModeratorHi, Your theme is applying this CSS: http://atlantacurlingclub.com/wp-content/themes/spike/style.css
input, textarea, select {
padding: 8px 12px;
font-size: 12px;
color: #A5A5A5;
border: 1px solid rgba(0, 0, 0, 0.12);
font-family: inherit;
-webkit-box-sizing: border-box;
-moz-box-sizing: border-box;
box-sizing: border-box;
}You can apply this tweak to fix this issue,
1) Install our WP Custom CSS plugin: http://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413
2) Add this piece of CSS code in the Custom CSS plugin settings
.eStore-fancy-wrapper input, textarea, select {
color: #000000;
}December 4, 2015 at 12:16 am in reply to: Lightbox HTML coding doesn't show up on mobile devices? also, opacity #72017wpCommerce
ModeratorHi, Lightbox Ultimate has better responsive options. Please install it and change the rel to “wp_lightbox_prettyPhoto” so you can still get your existing code to work with it. You should also keep video lightbox deactivated so there is no JavaScript conflict between these two plugins.
December 3, 2015 at 1:01 am in reply to: eStore – STRIPE taking money immediately despite free trial #72011wpCommerce
ModeratorLets say your subscription product (ID 2) was configured to charge $1.95/month and you did a Stripe transaction previously using that product.
Now you make the following changes to your product:
Free trial: 7 Day
Recurring: $1.95/month
When new customers subscribe they will still be charged $1.95/month because that plan already existed in your Stripe account.
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