Stripe – Subscription Service

[Jonya]

I set up a product “1” and then also set up Stripe as a payment gateway.

Before I changed it over to be a subscription purchase, I made two payments successfully on this initial product.

I’ve now edited it to be a subscription, using this shortcode on the purchase page.

[wp_pg_eStore_subscription_button id=”1″ gateway=”stripe_subsc”]

I get a ‘oops, that page can’t be found” message now when I click on the subscribe button.

So I redid everything and checked everything and I’ve searched the forums. I don’t know enough about payment gateways to know if Stripe is refusing this for some reason. I’ve looked – I see the first payments are in there, but nothing I can see that explains why my subscriptions are being denied.

Can you confirm this is the right shortcode?

Is there somewhere I may have caused a conflict when I switched over? Something I didn’t update on the WP eStore settings that is now in conflict with the Payment Gateway Bundle, maybe?

Thank you.

[wpCommerce]

Hi, You are using the right shortcode. Can you please check if the “collect details” page still exists on your site? You can find it under Settings -> Payment Gateway Bundle -> General Settings -> Form Processing Page URL

Please also provide a link to the page in question so I can take a look.

[lisamarie-glp]

I am having the same issue on the following site: [http://www.goddesslifestyleplan.com/sisterhood]

When I click either the yearly or the monthly subscription buttons, I am taken to this page: [http://www.goddesslifestyleplan.com/magic/estore-action/?eStore_subsc_discount=1&co_type=pp_subsc]

I am getting the same page not found error as mentioned above. I did have paypal as a payment gateway option as well, but have shut that off and only have stripe. But not sure how to get this to work. I did successfully process a regular product without issue, it only happens when I try to process the subscription.

Thanks

Kim on behalf of Lisa

[wpCommerce]

@lisamarie-glp, Do you have a different URL in these fields (Settings->General)?

WordPress Address (URL)

Site Address (URL)

[lisamarie-glp]

yes! the wordpress address is [http://www.goddesslifestyleplan.com/magic] and the site address is [http://www.goddesslifestyleplan.com]

[wpCommerce]

We have made some improvements to the addon to fix this issue. I have sent you a copy to your registered email address. Let me know if you don’t receive it.

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