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August 24, 2012 at 12:19 am in reply to: lightbox Ultimate – kills 'visual mode' in worpress editor using the thesis them #48634
wpCommerce
ModeratorWe were not aware of any issues up until now. Besides, we have lightbox ultimate and thesis installed on a test site. We haven’t seen any issues in the visual editor.
We need to take a closer look at your site to see what’s happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
August 23, 2012 at 11:53 pm in reply to: Lightbox Ultimate-Stop other videos from displaying when Youtube video finishes #47325wpCommerce
ModeratorHi, you need to use
rel=0to disable related videos. According to the new YouTube documentation it doesn’t work with normal URL anymore. You can try adding&rel=0to the URL of prettyPhoto YouTube shortcode. But I don’t think it’s going to work.Have you read the parameter description of YouTube logo (show_logo)? It’s in the YouTube shortcode reference guide.
August 23, 2012 at 11:34 pm in reply to: Lightbox Ulitmate – Link anchor image to an external webpage #48621wpCommerce
ModeratorHi, there was a minor bug in the version where we updated the prettyPhoto Settings. We have already fixed it. Please do the following:
1. Deactivate and delete the currently installed version of the plugin(s).
2. Download a fresh build of the plugin(s) from here:
https://support.tipsandtricks-hq.com/update-request
3. Upload and activate this version of the plugin(s).
Let me know how it goes.
August 23, 2012 at 10:07 am in reply to: Lightbox Ultimate – Disable showing suggested videos for YouTube video #36776wpCommerce
ModeratorAugust 23, 2012 at 10:06 am in reply to: Lightbox Ultimate-Stop other videos from displaying when Youtube video finishes #47323wpCommerce
ModeratorHi, now there is a shortcode for embedding a YouTube video. Instructions are available here:
August 23, 2012 at 3:12 am in reply to: Lightbox Ultimate – Stream Not Found Error on Amazon S3 #48534wpCommerce
ModeratorIt turned out that the bucket name contained uppercase letters. If anyone is having the same issue please make sure to check the rules for bucket naming:
http://docs.amazonwebservices.com/AmazonS3/latest/dev/BucketRestrictions.html?r=9309
August 22, 2012 at 11:47 pm in reply to: Lightbox Ulitmate – Link anchor image to an external webpage #48619wpCommerce
ModeratorHi, We already have a shortcode for that. Please take a look at the shortcode reference guide (HTML Page Content Display in overlay section):
August 22, 2012 at 11:10 pm in reply to: Lightbox Ultimate – Stream Not Found Error on Amazon S3 #48533wpCommerce
ModeratorI have sent you an email to your registered email address for site access. Let me know if you don’t receive it.
It’s a full version but it will only work with our product (lightbox ultimate plugin). if you want to use it with lightbox ultimate as well as other products please get the single license (which costs about $95) from the flowplayer website:
August 21, 2012 at 5:41 am in reply to: Lightbox Ultimate – How to modify thumbnail placement in PrettyPhoto Gallery #48198wpCommerce
ModeratorHi, we have added that option. Please do the following:
1. Deactivate and delete the currently installed version of the plugin(s).
2. Download a fresh build of the plugin(s) from here:
https://support.tipsandtricks-hq.com/update-request
3. Upload and activate this version of the plugin(s).
Under the PrettyPhoto Settings there is a checkbox now called Display Thumbnails in Overlay. Keep this option unchecked if you don’t want to display thumbnails in the overlay window.
August 21, 2012 at 1:09 am in reply to: Lightbox Ultimate – How to modify thumbnail placement in PrettyPhoto Gallery #48197wpCommerce
ModeratorWe will add an option to the prettyPhoto settings so you can easily turn it off. I will keep you posted.
August 21, 2012 at 1:06 am in reply to: Lightbox Ultimate – Stream Not Found Error on Amazon S3 #48531wpCommerce
ModeratorHi, Can you please post a link to the page where you are having this issue?
The logo comes with the free version of flowplayer. You need to have a flowplayer commercial license to remove the logo. You can purchase the license from the Flowplayer website (One single license usually costs about $95): http://flowplayer.org/download/
Once you have a valid license key and you specify it in the flowplayer settings the logo won’t be there anymore.
August 21, 2012 at 12:53 am in reply to: Lightbox Ultimate – Video goes straitght to Download Doesn't Play #48524wpCommerce
ModeratorHi, What shortcode are you using? Can you please post a link to the page where you are having this issue?
August 17, 2012 at 5:05 am in reply to: Lightbox Ultimate – Lightbox window is faded when displayed #48404wpCommerce
ModeratorHi, we have updated the plugin. Please do the following:
1. Deactivate and delete the currently installed version of the plugin(s).
2. Download a fresh build of the plugin(s) from here:
https://support.tipsandtricks-hq.com/update-request
3. Upload and activate this version of the plugin(s).
Let me know if you are having any issue with mp4 video display or TwentyEleven theme.
August 17, 2012 at 1:15 am in reply to: Lightbox Ultimate – How to modify thumbnail placement in PrettyPhoto Gallery #48195wpCommerce
ModeratorThat’s right. But you can choose not to display any of the thumbnails in the lightbox window. Do you want to use that option?
August 16, 2012 at 5:06 am in reply to: Lightbox Ultimate – Lightbox window is faded when displayed #48403wpCommerce
ModeratorHi, We are looking into this issue. I will keep you posted.
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