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Hi, What happens if you switch to a default WordPress theme temporarily (Example: Twenty 16/15). Please also remove those image parameters that we don’t support in the shortcode. This is how it should look like:
[wp_lightbox_prettyPhoto_video link=”https://youtu.be/eRqIXrccewo” width=”600″ height=”450″ description=”Aeronautical engineer Simon Pettit has provided us with some fantastic interview material over the years. In this clip he gives us some insights into what is still buried in and around Oakey and the potential for aircraft to still be there, right under the noses of local farmers.” source=”https://brokenwings.com.au/wp-content/uploads/2016/04/simon_thumbnail.jpg” title=”Simon Pettit – Stuff Everywhere”]
The email was sent to your registered email address. Have you checked the spam folder? I have just sent it again.
@bwilson229, We have a version ready for testing. I have just sent you a copy via email. Let me know if you don’t receive it.
Hi, Our product was designed to collect the billing address from the customer. It’s a required field that the plugin stores in the database. So it’s not possible to remove it at the moment.
The plugin doesn’t ask for shipping address if the product is a digital item.
Phone is an optional field. You can easily hide it with custom CSS.
1) Install our WP Custom CSS plugin: http://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413
2) Enter this CSS in the Custom CSS settings:
.wp_pg_order_form_container input#phone{
display: none;
}@zelsteve, There was a minor bug in the addon which have been able to fix. I just sent you a copy of the updated addon via email. Let me know if you don’t receive it.
Hi, You can do the following:
1) Open “wp_lightbox_fancybox_includes.php” file
2) Search for this piece of code:
$("a[rel=$wp_lightbox_fancybox_image_rel]").fancybox({
padding : 10,
});3) Replace with the following:
$("a[rel=$wp_lightbox_fancybox_image_rel]").fancybox({
padding : 10,
nextEffect : 'fade',
prevEffect: 'fade'
});I already made the change and sent you a copy via email. Let me know if you don’t receive it.
@mikeand, Please switch to text mode to make sure there is no hidden formatted character in the shortcode. Remove the double quote right after How ca we help you Today? and manually enter it.
@advisordesigns, Please provide a link to the page in question so I can take a look.
It turned out that the plugin was not being able to retrieve the post values from the button form on the collect details page. We don’t know if it’s a plugin that was stripping all the values from the $_POST variable. We added a tweak in the payment gateway bundle addon so it retrieves the item name from the product database instead.
Hi, We have plans to implement the Basic Stripe checkout option. But it’s still not available in the plugin.
Hi, Product name is already being passed when creating a new subscription plan in Stripe. Is that what you are referring to? I just sent you an updated version of the payment gateway bundle addon via email. Please give that a go and let me know how it goes after that.
We will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
Hi, That’s just an example shortcode. You need to replace those parameters with your own video data.
Thanks. I checked the button code. It looks like the digital flag is set for that item which means eStore is considering it as a digital product. Do you have the “Downloadable” option enabled for that product?
Please use this link to update the plugin:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
