Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Payment Gateway Bundle – Change fields in collect details page
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November 13, 2016 at 3:30 am #13824
bwilson229
MemberI’m using eStore, pdf stamper and payment gateway bundle to integrate Stripe. I don’t need customer address or phone and want to remove these fields from the checkout process when a customer selects Stripe. Is this possible?
Thanks
November 14, 2016 at 2:41 am #74578wpCommerce
ModeratorHi, Our product was designed to collect the billing address from the customer. It’s a required field that the plugin stores in the database. So it’s not possible to remove it at the moment.
The plugin doesn’t ask for shipping address if the product is a digital item.
Phone is an optional field. You can easily hide it with custom CSS.
1) Install our WP Custom CSS plugin: http://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413
2) Enter this CSS in the Custom CSS settings:
.wp_pg_order_form_container input#phone{
display: none;
}November 15, 2016 at 9:14 am #74579bwilson229
MemberHi,
thanks for the CSS plugin tip to remove phone – it worked well. However even though the product is digital, the Stripe payment gateway is still requesting a billing address. I tried removing the address fields with the CSS plugin but the payment failed as it was still looking for the address.
Thanks.
November 15, 2016 at 7:32 pm #74580bwilson229
MemberUpdate – the Shipping information is not appearing, but the Billing information is requiring address. I don’t really understand why this is necessary as most credit card payments do not require you to enter your billing address.
November 15, 2016 at 11:16 pm #74581admin
KeymasterWe required the billing address so we can store it in our plugin’s manage customers menu. This can then be used for a few other things (example: you can issue an invoice or stamp the address to a PDF file). It also cuts down on fraud.
I think you are after the Stripe checkout option offered in our following plugin:
https://wordpress.org/plugins/stripe-payments/
In payment gateway bundle, we use a more robust checkout option which allows us to offer all the features of eStore plugin. However, we are working on adding that simple Stripe checkout option in our payment gateway also.
November 16, 2016 at 6:24 pm #74582bwilson229
MemberThanks. Yes I am after a more simple checkout option (I stamp their email address and invoices are sent by email), but I’m guessing that the Stripe plugin won’t integrate with pdf stamper – will it?
November 16, 2016 at 11:01 pm #74583admin
KeymasterWe are nearly done with the new simple Stripe checkout option that we are adding to the gateway bundle. We will be able to give you an updated copy within a day or two. That will have the very simple checkout option you are looking for.
November 17, 2016 at 2:01 am #74584wpCommerce
Moderator@bwilson229, We have a version ready for testing. I have just sent you a copy via email. Let me know if you don’t receive it.
November 19, 2016 at 12:53 am #74585bwilson229
MemberHi, no I don’t seem to have received it.
November 20, 2016 at 12:22 am #74586wpCommerce
ModeratorThe email was sent to your registered email address. Have you checked the spam folder? I have just sent it again.
November 21, 2016 at 9:08 am #74587bwilson229
MemberThanks, got it. One problem though, I had to delete and reinstall my site and didn’t deactivate. Now of course the activation codes don’t work. I sent an email a few days ago. Can you help?
November 21, 2016 at 11:17 pm #74588admin
KeymasterPlease tell me your license number in the email reply and I will reset it manually.
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