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Payment Gateway Bundle – Change fields in collect details page

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Payment Gateway Bundle – Change fields in collect details page

  • This topic has 11 replies, 3 voices, and was last updated 8 years, 5 months ago by admin.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • November 13, 2016 at 3:30 am #13824
    bwilson229
    Member

    I’m using eStore, pdf stamper and payment gateway bundle to integrate Stripe. I don’t need customer address or phone and want to remove these fields from the checkout process when a customer selects Stripe. Is this possible?

    Thanks

    November 14, 2016 at 2:41 am #74578
    wpCommerce
    Moderator

    Hi, Our product was designed to collect the billing address from the customer. It’s a required field that the plugin stores in the database. So it’s not possible to remove it at the moment.

    The plugin doesn’t ask for shipping address if the product is a digital item.

    Phone is an optional field. You can easily hide it with custom CSS.

    1) Install our WP Custom CSS plugin: http://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413

    2) Enter this CSS in the Custom CSS settings:

    .wp_pg_order_form_container input#phone{
    display: none;
    }

    November 15, 2016 at 9:14 am #74579
    bwilson229
    Member

    Hi,

    thanks for the CSS plugin tip to remove phone – it worked well. However even though the product is digital, the Stripe payment gateway is still requesting a billing address. I tried removing the address fields with the CSS plugin but the payment failed as it was still looking for the address.

    Thanks.

    November 15, 2016 at 7:32 pm #74580
    bwilson229
    Member

    Update – the Shipping information is not appearing, but the Billing information is requiring address. I don’t really understand why this is necessary as most credit card payments do not require you to enter your billing address.

    November 15, 2016 at 11:16 pm #74581
    admin
    Keymaster

    We required the billing address so we can store it in our plugin’s manage customers menu. This can then be used for a few other things (example: you can issue an invoice or stamp the address to a PDF file). It also cuts down on fraud.

    I think you are after the Stripe checkout option offered in our following plugin:

    https://wordpress.org/plugins/stripe-payments/

    In payment gateway bundle, we use a more robust checkout option which allows us to offer all the features of eStore plugin. However, we are working on adding that simple Stripe checkout option in our payment gateway also.

    November 16, 2016 at 6:24 pm #74582
    bwilson229
    Member

    Thanks. Yes I am after a more simple checkout option (I stamp their email address and invoices are sent by email), but I’m guessing that the Stripe plugin won’t integrate with pdf stamper – will it?

    November 16, 2016 at 11:01 pm #74583
    admin
    Keymaster

    We are nearly done with the new simple Stripe checkout option that we are adding to the gateway bundle. We will be able to give you an updated copy within a day or two. That will have the very simple checkout option you are looking for.

    November 17, 2016 at 2:01 am #74584
    wpCommerce
    Moderator

    @bwilson229, We have a version ready for testing. I have just sent you a copy via email. Let me know if you don’t receive it.

    November 19, 2016 at 12:53 am #74585
    bwilson229
    Member

    Hi, no I don’t seem to have received it.

    November 20, 2016 at 12:22 am #74586
    wpCommerce
    Moderator

    The email was sent to your registered email address. Have you checked the spam folder? I have just sent it again.

    November 21, 2016 at 9:08 am #74587
    bwilson229
    Member

    Thanks, got it. One problem though, I had to delete and reinstall my site and didn’t deactivate. Now of course the activation codes don’t work. I sent an email a few days ago. Can you help?

    November 21, 2016 at 11:17 pm #74588
    admin
    Keymaster

    Please tell me your license number in the email reply and I will reset it manually.

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