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Hi, we will need to take a closer look at your site to see what’s happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
As long as you are loading the same theme for both desktop and mobile devices I don’t see any issue. Please note that when the video pop ups from your iOS device it uses the native player associated with that particular device (It has nothing to do with flowplayer).
Hi, I think you are using a plugin that is conflicting with flowplayer. Please deactivate the following plugin and give it a try:
s3-videoYou can read more about this type of issue here:
Hi, we will need to take a closer look at your site. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
That’s right. Make sure to switch to the “HTML editor” when you embed this piece of code:
<div id="12345" style="width:640px;height:480px;">HERE I INSERT THE HTML CODE*</div>You also need to modify the value of
anchor_typeparameter. It can either be “text” (anchor_type="text") or “image”(anchor_type="image") based on what you are trying to use as the lightbox trigger.Hi, can you please activate the plugin so I can take a look?
I just embedded one of your shortcodes on our test site and found that your video file is password protected. I think this is why the player is not being able to retrieve the video file.
Hi, please take a look at the Inline HTML Display in Overlay option in the shortcode reference guide:
Hi, This is a membership protected page. I can’t see the content. Please embed the shortcode on a new page (which is not protected) and share the link so I can take a look.
The video plays fine now but if you click on the shortcode image you will see that there is still an error. I’m guessing its happening because there are multiple copies of
flowplayer.json the same page.Can you please deactivate the following plugin to see if it changes anything?
fv-wordpress-flowplayerHi, I checked the page source and found the following error:
Uncaught TypeError: Cannot read property 'style' of null jquery.newsticker.js:25You need to make sure that there is no JavaScript error when the page loads. Otherwise lightbox popup may not work. Here is how you can check for JavaScript error:
As for the “200 stream error”, try using a simple name for the video file. For example: tofweek.mp4. Did you check if your Amazon S3 credentials have been entered correctly in the Lightbox Ultimate Settings?
Your shortcodes are functional because you are opening all the images from one anchor text. But if you hadn’t made them hidden they would be broken.
If there are any obvious errors we will definitely fix it. But this is how
relneeds to work if you try to open multiple images/videos as a gallery. So I guess you can ignore that validation error for now.
