Lightbox Ultimate – MP4 video won't play on iPad/iPhone

[ainsophaur]

I’ve been trying forever to get mp4 videos to play on an iDevice and I’m about to give up.

1) I know it’s not an encoding issue. I can get the same videos to play on an iDevice outside of this plugin

2) I have tried all of the relevant short codes to make the video play

3) Here is a test page on my site where I try the “all device compatible short codes” in the first 2 links, html5 in the 3rd (which doesn’t play), and the idevice compatible link in the 4th link with a different file that was encoded using the idevice preset in Adobe Media Encoder. [http://www.damienleveck.com/wp-lightbox-ultimate-test/]

I’m at my wits end. Would love some help with this. I’m desperate.

[ainsophaur]

Btw, page password is “testing123”

Video l/p is pin/ball

[wpCommerce]

Hi, can you please activate the plugin so I can take a look?

I just embedded one of your shortcodes on our test site and found that your video file is password protected. I think this is why the player is not being able to retrieve the video file.

[ainsophaur]

I’ll activate it this evening–but it conflicts with the alternate lightbox plugin I’m using, so I’ll have to turn it off in the morning.

The username on the video is: pin

The password on the video is: ball

Everything plays back fine in the computer browser. It will not play back on iPhone or iPad. My alternate lightbox plugin doesn’t have this issue (at least on the iPhone it doesn’t) despite the password protection. However, I like your plugin much better.

Thanks for your help.

[ainsophaur]

There is a .htaccess and .htpassword file in the directory that has the quicktimes in it. Could that have anything to do with it? If so, is there a way around it that doesn’t involve getting rid of those files?

[ainsophaur]

I actually posted about this some time ago and gave up on it. The .htaccess file is indeed what’s causing the problem.

There MUST be some kind of modification to the code that can be made to allow for .htaccess files. People often don’t want users linking to their files outside of their website or need passwords on them.

[wzp]

Please post the contents of the .htaccess file, but NOT the .htpassword file.

[ainsophaur]

### Generated by Dreamhost. DO NOT modify!!! ###

AuthType Basic

AuthUserFile /home/dleveck/damienleveck.com/site/pw_pinballaz/.htpasswd

AuthName “Members Area”

require valid-user

RewriteEngine on

RewriteCond %{HTTP_REFERER} !^$

RewriteCond %{HTTP_REFERER} !^https?/(?:www.)?damienleveck.com(?:$|/) [NC]

RewriteRule .(gif|jpg|jpeg|png|mp3|mpg|avi)$ – [F,NC]

################################################

[wpCommerce]

Hi, unfortunately the video won’t be playable unless the player can directly access it.

[ainsophaur]

There must be something that can be done. I don’t buy that an htaccess file will destroy any chance I have of making use of this plugin. Throw me a bone here, please. I’m begging.

[ainsophaur]

Perhaps there’s a change I can make on my end to one of the plugin source files?

[wzp]

No amount of coding will override the .htaccess file, since it is a security feature of your server. You need to give the content of your .htaccess file a critical review as to whether or not there are other ways besides those particular server restrictions, to accomplish what you are trying to do.

[Author]

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