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September 22, 2016 at 12:08 pm in reply to: Photo Seller – Order successfully placed but doesn't get saved in the database #74189
Peter
MemberWe updated the official version. Now you can get it by following this link:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Peter
MemberI recommend starting from scratch.
– From the wordpress admin panel go to photo seller menu and delete any albums you may have created.
– Similarly, delete any galleries you may have created.
– from the wp plugins directory, deactivate and delete this plugin.
– Manually delete all of the photo seller tables from PHPMyAdmin
– go to the wp options table and look for the entry which has option_name equal to
“wpps_db_version”
Delete this entry.
– Grab a fresh version of the plugin and install and activate it.
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
See how you go with the above.
September 21, 2016 at 11:58 pm in reply to: Photo Seller – Order successfully placed but doesn't get saved in the database #74187Peter
MemberI sent the email to your registered address which is a “hotmail” account. Did you check your inbox?
I have resent it.
September 21, 2016 at 11:47 pm in reply to: Photo Seller – Order successfully placed but doesn't get saved in the database #74186Peter
MemberI sent the email to your registered address which a “hotmail” account. Did you check your inbox?
I have resent it.
Peter
MemberHi,
Try looking at your server logs to see if they shed any light.
Did you migrate all of the photo seller DB tables too?
(all of the tables will have a “wps_” string just after the wp prefix and before the table name)
Peter
MemberCurrently there is no configurable way to hide albums.
I will see what I can do to add a feature to handle this case.
September 21, 2016 at 1:20 am in reply to: Photo Seller – Order successfully placed but doesn't get saved in the database #74184Peter
MemberI tried a test purchase and I didn’t get the email
I did notice that your logs show that saving of the order to the DB failed.
Can you please do the following:
Go to the Photo Seller >> Settings >> Advanced Settings
Enable the “Display Download Links & Purchase Info On Thankyou Page” checkbox.
I have also sent you an email with a newer plugin version which has better debug info. Please deactivate and delete your current version and install the new one. (you won’t lose any settings or photos)
When you’ve done that let me know and I will make another test purchase.
Peter
MemberThere is no easy way to move stuff to the side.
The way it is now, works quite well in the majority of themes and cases.
I don’t think it looks that bad on your site to be honest.
To change the layout will require quite a bit of mods to the code.
If you want me to do a paid custom job for you then we can discuss further – just let me know.
September 20, 2016 at 12:25 pm in reply to: Photo Seller – Order successfully placed but doesn't get saved in the database #74182Peter
Memberbut we didn’t have IPN enabled
I think this was your issue.
Peter
MemberDid you by any chance modify the photo details page by adding another shortcode?
It appears that the content is being repeated.
There should only be one shortcode on that page as follows:
[WPS_photo_details]
I can also see some other stuff which is not coming from this plugin.
Example,
<h2>3/4 + 1/4</h2>
September 20, 2016 at 2:01 am in reply to: Photo Seller – Order successfully placed but doesn't get saved in the database #74179Peter
MemberCan you please do the following:
1) Enable logging for the photo seller. (go to Settings and scroll to bottom and select “yes” for “enable logging”)
2) Log into your paypal account and check the following settings:
– “Auto Return” (this should be enabled)
– “Payment Data Transfer” (this should be enabled)
– “Instant Payment Notification (IPN)” (this should be enabled).
– UTF-8 formatting enabled as per https://support.tipsandtricks-hq.com/forums/topic/some-characters-and-text-not-recognizable-in-the-notification-email
Photo seller side:
– In Payment Gateway Settings make sure you have entered your paypal email and also the correct PDT identity token.
3) Create a test gallery with price of $0.01 and provide a link to that gallery so I can try a test purchase.
Peter
MemberWhen you edited the gallery page, what did you see in the password protection configuration section?
Did you by any chance change or manually edit the originally created gallery page sometime after you created the gallery?
You should never need to modify the pages manually because the plugin will take care of that.
September 19, 2016 at 2:31 am in reply to: Photo Seller – Order successfully placed but doesn't get saved in the database #74177Peter
MemberHi,
Can you please grab a fresh version of the plugin and check to see if that fixes your issue:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Peter
MemberCan you please edit that page from the wordpress pages menu and check if the password protect is configured?
Also can you try a simple test:
manually create a new test page from the wordpress pages menu and set the password protection and check to see if that is working.
September 18, 2016 at 1:28 am in reply to: Photo Seller – Link from Facebook can not add anything to cart. #74121Peter
MemberI think the issue with the iOS and FB app browser is that the cookies (or third party cookies) are either being blocked or disabled.
Our cart requires that cookies work and hence this is why I think it is not working for that case.
Can you check your cookie settings in your browser and “allow” all cookies to see if that fixes it?
I will try and put a check in our code to display an error message if cookies are not working.
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