WP Photo Seller: Password Protect not working

[jonodbn]

Hi

I’ve set a password for a gallery, but when a random user goes onto the gallery they are not prompted to enter a password, like this function is not working.

Please can you help

Thank you

[Peter]

How did you set the password to protect the gallery page? Did you use the setting in the gallery settings page?

[jonodbn]

Yes, i used the setting in the gallery settings page.

Then when I go onto the page it also shows “Protected” in the title, but there is no prompt for a password

[Peter]

I will need to login to your site to take a look.

I’ve sent you an email to get some login details.

[shuva29]

I am having the exact same issue. Can you help me?

[wzp]

Please provide a link and instructions on what to look for.

[shuva29]

Here is my link: [http://www.shuvarahim.com/photogallery/]

I password protected it on the back-end: —

WP Photo Seller –> Gallery.

Under the existing Gallery1 I put a password on it, but then when I go on the site (www.shuvarahim.com) and click the PHOTO GALLERY tab at the top, it shows the front of the album (Edgars 2016) but then does not prompt the password.

Hope this helps. Happy to provide login info via email if needed.

[wzp]

Perhaps you are using page caching, either on the server or on your browser? The link you provided seems to be protected, just fine.

[http://picpaste.com/Untitled-uOqlyGay.png]

[ribenawrath]

Hi I’m having the exact same issue. Password protection is not working for my gallery:

You can go straight in a view it. [http://sashaleephotography.com/photogallery/gallery2/]

Thanks

[Peter]

Can you try the following plugin/theme conflict tests to see if maybe another plugin or your theme might be preventing this:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[ribenawrath]

I did this and it did not fix my issue. I have a password set, and the gallery is public. I had ALLL my plugins deactivate. No change.

[Peter]

Can you please edit that page from the wordpress pages menu and check if the password protect is configured?

Also can you try a simple test:

manually create a new test page from the wordpress pages menu and set the password protection and check to see if that is working.

[ribenawrath]

Yes. If I create a page in wordpress and set a password, that works.

[Peter]

When you edited the gallery page, what did you see in the password protection configuration section?

Did you by any chance change or manually edit the originally created gallery page sometime after you created the gallery?

You should never need to modify the pages manually because the plugin will take care of that.

[Author]

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