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Peter

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Viewing 15 posts - 406 through 420 (of 3,409 total)
← 1 2 3 … 27 28 29 … 226 227 228 →
  • Author
    Posts
  • October 4, 2016 at 2:56 am in reply to: WP Photo seller – Receipt in PDF #74277
    Peter
    Member

    I’ll see what I can do regarding adding the ability to send buyer email as html.

    October 1, 2016 at 7:29 am in reply to: WP Photo Seller Album font size too small #74280
    Peter
    Member

    You can modify this for your particular situation by using

    custom CSS code.

    1) Go and grab the following plugin:

    http://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413

    2) Then add the following CSS code in the settings of the above plugin:

    .entry-content #albumcontainer .album_item_bottom_t2{
    padding: 20px 0px 20px 0px;
    }

    .entry-content #albumcontainer .album_item_bottom_t2 .album_item_name_t2{
    font-size: 13px;
    }

    October 1, 2016 at 7:13 am in reply to: WP Photo seller – Receipt in PDF #74275
    Peter
    Member

    Hi,

    No it is not possible to add pdf receipts in the photo seller.

    In terms of the email format:

    Can you tell me exactly what you are looking for by providing an example?

    September 30, 2016 at 1:30 pm in reply to: Photo Seller – Different tax rates on Digital vs Physical #72325
    Peter
    Member

    Update: This feature has now been implemented.

    September 28, 2016 at 10:37 pm in reply to: wp photo seller – not adding to purchase history, sending buyer email links #74260
    Peter
    Member

    No, when I checked last night you had an older version.

    You should be on 2.1.7.

    September 28, 2016 at 1:29 pm in reply to: wp photo seller – not adding to purchase history, sending buyer email links #74258
    Peter
    Member

    Oh one more important thing I forgot to ask you to do.

    Please grab a fresh copy of the latest version of the plugin and install it:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    September 27, 2016 at 12:00 am in reply to: wp photo seller – not adding to purchase history, sending buyer email links #74256
    Peter
    Member

    Please enable logging for he plugin.

    Go to WP Photo Seller >> Settings.

    Scroll to bottom and select “Yes” for Enable Logging.

    Let me know when you’ve done that.

    September 26, 2016 at 2:55 am in reply to: Photo Seller Cart Page cannot be found. #74229
    Peter
    Member

    Hi,

    Problem has been fixed.

    The issue was that the photo details page was missing the shortcode. Also the correct page was not selected in the main settings for the photo details page dropdown box.

    As recommended in my email, I advise that you should not tamper with the default pages and shortcodes created by this plugin because they are required for the smooth operation of this plugin.

    September 26, 2016 at 12:15 am in reply to: Photo Seller Cart Page cannot be found. #74226
    Peter
    Member

    I’ll send you an email to get your login details and I will take a closer look at your site later on today.

    September 25, 2016 at 4:43 am in reply to: WP Photo Seller – Only Manual Payment Orders are Shown in order History #74234
    Peter
    Member

    just installed the most recent version and it still does not appear to be working

    Have you made a sale since after you installed the latest version?

    DB wp-orders only has the 2 manual order, but wp-order-items shows all items ordered

    Note that viewing the orders or receipts for those recent problematic payments will not be valid since those orders appear to not be completed successfully, therefore I recommend that you ignore those.

    Let me know when you get a new order and if you see an issue for those.

    If you’d like, you can set up a test gallery priced at $0.01 and post the link so I can make a test purchase.

    September 25, 2016 at 4:34 am in reply to: Price list/ordering not setting up for new gallery #73876
    Peter
    Member

    The add to cart ‘fix’ that I had seen earlier is no longer working

    The fix recently is totally unrelated to your situation.

    It appears that in the example gallery you gave, that for some of the photos the “zoom” version of the photo was not created. (the zoom photo is basically a watermarked full-sized version of the photo which is used for the template 10 lightbox)

    It may be that your server does not have enough resources to process the creation of some of the full-sized watermarked photos.

    What is the value of your server PHP memory_limit? (I recommend that you set this to at least 256M. You should ask your host support people to assist you with this if you don’t know how.)

    Can you also check your server’s php error log file to see if there are any memory exhausted errors?

    Alternatively you can switch to the other templates, eg, template 1 or some of the others as long as you uncheck “Enable Zoom” option in the gallery settings.

    September 24, 2016 at 6:59 am in reply to: WP Photo Seller – Only Manual Payment Orders are Shown in order History #74230
    Peter
    Member

    Please get the latest version of the plugin which solve should your issue.

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    September 24, 2016 at 2:49 am in reply to: Photo Seller – Order successfully placed but doesn't get saved in the database #74193
    Peter
    Member

    I did a test purchase and now everything works as it should.

    September 23, 2016 at 3:54 am in reply to: Photo Seller Cart Page cannot be found. #74224
    Peter
    Member

    Hi,

    Can you firstly grab a fresh copy of the plugin and delete and deactivate your existing one and install the new one? (don’t worry you won’t lose any photos or configuration items)

    Re-install or Load a Fresh Copy of the Plugin(s)

    After you’ve done that can you please go to the WP Photo Seller >> Admin Functions menu.

    Once on that page click the “Regenerate Default Pages” button.

    Then check your site again and see if the problem has been fixed.

    September 23, 2016 at 12:13 am in reply to: Photo Seller – Order successfully placed but doesn't get saved in the database #74191
    Peter
    Member

    Can you please grab another fresh file the same way you did last time?

    The zip placed on the server yesterday wasn’t quite the latest one.

    When you download it again the version number will the same (2.1.7) but there was one file which we had to make a slight modification to.

    Sorry for the confusion.

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Viewing 15 posts - 406 through 420 (of 3,409 total)
← 1 2 3 … 27 28 29 … 226 227 228 →

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