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Peter

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Viewing 15 posts - 3,136 through 3,150 (of 3,409 total)
← 1 2 3 … 209 210 211 … 226 227 228 →
  • Author
    Posts
  • January 6, 2012 at 5:35 am in reply to: Multiple emails per transaction #40439
    Peter
    Member

    You’ll find that it’s most probably not eStore but your host server where the problem lies.

    The fact that you deactivated eStore and continued to see emails is a big clue which would lead me to believe that your server might be the problem.

    Which hosting company are you with?

    ps: regarding your new copy of the plugin, someone should be in contact with you shortly

    January 6, 2012 at 4:23 am in reply to: Multiple emails per transaction #40435
    Peter
    Member

    You might have to wait for Amin or Ivy to see the email and send you a copy.

    January 6, 2012 at 4:06 am in reply to: Multiple emails per transaction #40432
    Peter
    Member

    Your problem could be caused by your server.

    See:

    https://support.tipsandtricks-hq.com/forums/topic/multiple-emails-to-customer-12-now

    Did you load the newest version of eStore as per my last post?

    January 6, 2012 at 3:52 am in reply to: WP estore plugin fails to activate #40442
    Peter
    Member

    Local installs are hard for us to troubleshoot because there are so many factors which are dependent on your settings.

    Having said that you should check your local apache server software logs or equivalent to see if you are getting any errors such 500 internal server error.

    Also if you have other plugins currently active you should probably try deactivating all of them to see if this makes a difference too.

    January 6, 2012 at 3:40 am in reply to: Multiple emails per transaction #40430
    Peter
    Member

    Ok – how about we try this:

    I’ve just realised that you have a relatively old version of eStore.

    Please follow these instructions to deactivate, delete and load a fresh copy.

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    January 6, 2012 at 3:31 am in reply to: Multiple emails per transaction #40428
    Peter
    Member

    What about the plugin test? Did you deactivate the other plugins you mentioned earlier to see if the problem was still there?

    January 6, 2012 at 2:58 am in reply to: Multiple emails per transaction #40425
    Peter
    Member

    Hi again,

    Ok thanks for that :)

    The next test will be to see if your plugins or theme are interfering with eStore.

    Can you please do the following:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    Also yes please if you could send the contents of the ipn_handle_debug.log that would also be good.

    thanks.

    January 6, 2012 at 1:42 am in reply to: Multiple emails per transaction #40423
    Peter
    Member

    Can you please try deactivating and reactivating the plugin to see if that makes a difference?

    If that doesn’t work let’s gather some more info:

    Can you please try and provide as much as you can using the following guide:

    https://support.tipsandtricks-hq.com/forums/topic/required-info-we-need-to-efficiently-troubleshoot-an-issue

    January 6, 2012 at 1:23 am in reply to: Multiple emails per transaction #40420
    Peter
    Member

    Hi,

    How are you turning the mailchimp integration off?

    January 6, 2012 at 12:20 am in reply to: Adding Purchase Order Number #40393
    Peter
    Member

    Hi,

    You can collect information from a customer by using the “Collect Customer Input” field in the Additional Product Details section of the product configuration.

    You can name that field whatever you like, eg, Purchase Order Number.

    January 6, 2012 at 12:06 am in reply to: How to change the affiliate login URL back + other issues with plugin. #40400
    Peter
    Member

    Hi Taika,

    The best and easiest way to do this is to create a page called “Affiliates” in wordpress.

    Then in that page put the shortcode:

    [wp_affiliate_view]

    Then take note of your permalink for this page, eg, http://www.yourdomain.com/affiliates

    Then in your Affiliates settings you should have the above url in the “Affiliate Login URL” field.

    ps: I forgot to add – Have you tried looking at your page with another browser? It could be that your current browser is caching the last url

    January 5, 2012 at 12:46 am in reply to: edit [wp_eMember_registration_form:end] #25901
    Peter
    Member

    Hi,

    You’ll need to make a change to the eMember_registration_utils.php file but first make a copy of the original file just in case.

    Then find the following piece of code:

    <tr>

    <td><label for="wp_emember_member_level" class="eMember_label"> <?php echo EMEMBER_MEMBERSHIP_LEVEL;?>: </label></td>

    <td><input type="text" id="wp_emember_member_level" name="wp_emember_member_level" size="20" value="<?php echo $_POST;?>" class="validate[required] eMember_text_input" readonly /></td>

    </tr>

    and comment out the code like this:

    <!--<tr>

    <td><label for="wp_emember_member_level" class="eMember_label"> <?php echo EMEMBER_MEMBERSHIP_LEVEL;?>: </label></td>

    <td><input type="text" id="wp_emember_member_level" name="wp_emember_member_level" size="20" value="<?php echo $_POST;?>" class="validate[required] eMember_text_input" readonly /></td>

    </tr>-->

    January 5, 2012 at 12:04 am in reply to: eMember plugin problems. #40280
    Peter
    Member

    Hi Andrew,

    IPN validation failure can mean one of several things – one of which may be that your hosting provider is blocking IPN messages.

    Please see this post for more info:

    https://support.tipsandtricks-hq.com/forums/topic/ipn-sent-to-wp-estore-are-failing

    I also sent you an email this morning in response to your query last night.

    January 5, 2012 at 12:00 am in reply to: How can I reduce gap under thumbnails? #40178
    Peter
    Member

    No worries at all Heather. Glad your display issue was resolved :)

    January 4, 2012 at 11:58 pm in reply to: Required fields in registration form #30669
    Peter
    Member

    Hi,

    Do this simple check first:

    Do you have “Enable Custom Fields” option checked in the settings menu to enable this feature?

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Viewing 15 posts - 3,136 through 3,150 (of 3,409 total)
← 1 2 3 … 209 210 211 … 226 227 228 →

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