eMember plugin problems.

[Peter]

Hi Andrew,

IPN validation failure can mean one of several things – one of which may be that your hosting provider is blocking IPN messages.

Please see this post for more info:

https://support.tipsandtricks-hq.com/forums/topic/ipn-sent-to-wp-estore-are-failing

I also sent you an email this morning in response to your query last night.

[Andrew]

My Hosting provider, Hostgator tell me they are not blocking IPN and that there is nothing wrong there.

Paypal tell me it is sending the necessary response and that there is something wrong with the plugin, I’m sure thats not the case. But the IPN log appears to tell me it was successful.. It took the customers money ok, just won’t give them access!

I have very carefully followed every step in trhe video, tried all sorts of things yet, eStore/eMember just doesn’t seem to be listening.

I have double checked the email address in the eStore is the same as that in the Paypal account.

All set up steps for the Paypal account match the videos.

When I take a look at the IPN Details in Paypal, I see:

Notification URL: http://www.igrowcontacts.com/wp-content/plugins/wp-eMember/ipn/eMember_handle_paypal_ipn.php custom=subsc_ref=4

IPN Message:

txn_type=subscr_signup&subscr_id=I-KFM8PHFW65P9&last_name=Spary&residence_country=GB&mc_currency=GBP&item_name=BRAND NEW TEST BUTTON&business=info@goshopuk.com&recurring=1&verify_sign=A9IFSArZi-fJVunCyxU5gm-KldyIAW7PzsVt0JPhwbpFTCmFbpLuPtw6&payer_status=unverified&payer_email=paypaltest@mlm4sale.com&first_name=andrew&receiver_email=info@goshopuk.com&payer_id=95EM2W5J2JFR8&reattempt=1&subscr_date=01:32:59 Jan 05, 2012 PST&btn_id=40243622&charset=windows-1252&notify_version=3.4&period1=1 M&mc_amount1=0.00&period3=1 M&mc_amount3=10.00&ipn_track_id=3ipfbmIL7aaUe-TS1UbhUQ

Nothing seems amiss. At this point two days have passed with teardown after tear down and still no success. All that is missing from completion is the creation of the eMember account and the completion email.

I cannot go with a manual account creation as it doesn’t notify admin that the product subscription has been created. I don’t really want to have to purchase and set up a different plugin, but if it comes to it, can anyone recommend a plugin that will let me set up a paid subscription type account allowing access to restricted content?

[admin]

Looks like you are trying to use both the eStore plugin and a plain PayPal button (created in your PayPal account) at the same time. Not sure where you got this idea from but you only need to follow one of the following two methods (no need to follow both of them):

Either use the following if you want to use plain PayPal button:

http://www.tipsandtricks-hq.com/wordpress-membership/?p=146

or use the following if you want to use eStore

http://tipsandtricks-hq.com/wordpress-membership/?p=60

[Andrew]

Headscratching over!

Thank you so much for your time and patience Peter..

Yes… I was trying to use a Paypal button with the little piece of code. Mainly because using the eStore subscription buttons method didn’t work either and I was going to have to (try to) incorporate some affiliate code once eMember was working properly, and wasn’t sure how to modify eStore shortcodes.

I firmly believe my problem was rooted in the ‘plugin install feature’.. I realised that the paypal_ipn page was returning a ‘page not found’.

I deleted the eMember plugin and uploaded the unzipped folder via ftp and… wow! Everything started behaving differently!

I put together the subscription button in eStore and ran some tests.. complete success.

So successful that I went ahead and purchased the WP-Affiliate plugin rather than try to get Affiliate Royale working.. 2 minutes later I was seeing the affiliate commissions calculating properly and even better; When I reversed the Paypal transaction.. The commission had also been deducted from the Affiliates account!!!

Thank you again….. Case closed.

[iamgi]

Every time I come back to my WP eMember settings (General Settings & Page/Form Settings), they are blank again and I have to re-enter them. Obviously that would create an issue with members going to login or new members going to sign up and none of the links to these settings/pages work correctly. Is there a fix for this? Am I doing something wrong? Entered these settings at least 5 times now and they never stay, they always disappear when I come back to them.

[admin]

You should never have to do that. What versions of eMember and WordPress are you using? Have you loaded a fresh build of the plugin to rectify the situation?

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

[iamgi]

I just tried the deactivation, deleting, downloading the newest version, installing, and activating. I still have the same issue (Enter values, update options, go to page settings, update options, go back to the general settings, everything is blank, go back to page/form settings, everything is blank.)

I am using WordPress version 3.3.1 and eMember version v7.6.1

[admin]

Can you please do this test and report back:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[Andrew]

iamgi,

My problems with these plugins was related to a permissions problem as opposed to a plugin problem. When I reinstalled the plugins, I did so by uploading the unzipped copy via ftp. This caused them to upload with different permissions from those applied via the ‘Add New’ plugin tool when it uploaded and extracted the .zip file.

I have found that with many plugins this odd behaviour occurs and I don’t install plugins via the ‘add new’ tool any more. This may be a local settings problem but could be a clue to the cause of your problems.

The fact that your plugins are failing to store your changes also suggests a permissions problem. Have you checked permissions on the appropriate folders and their files?

[iamgi]

I uninstalled all plugins and turned them one by one back on testing saving the settings, didn’t see any change on the first round, but on the second round, It turns out that W3 Total Cache was the issue. I turned it off and now the plugin works just fine. Thanks for your help.

[Author]

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