Adding Purchase Order Number

[HafnerDesigns]

I have installed WP eStore plugin for my client. She is very happy with the plugin however, she has many customers using her store that need to use Purchase Order Numbers. Is there a way to make a spot to collect that information? It is not a required field b/c not all customers must use one, but she sells to schools, libraries, etc… They need to have a PO# attached to their order and receipt.

Thank you,

HafnerDesigns

[Peter]

Hi,

You can collect information from a customer by using the “Collect Customer Input” field in the Additional Product Details section of the product configuration.

You can name that field whatever you like, eg, Purchase Order Number.

[HafnerDesigns]

I believe you’re talking about this field inside PayPal… is this correct? If so, how do you suggest that I trigger that in the store. How would I identify that in the cart?

THanks,

Heidi

[admin]

It is inside eStore. Edit a product and check the “Additional Product Details” section of that product and look for a field called “Collect Customer Input”. If you read the help text for that field it will explain what it does.

[HafnerDesigns]

This will work for now, but it seems kludgy. My client has multiple items in her store. Her customers may find this method unprofessional.

What would be even more helpful is a way to make one spot available before checkout that is used for the whole order then transmitted to the PayPal receipt and the seller.

However I am grateful for this tip! Thank you.

[admin]

The collect customer input field that we talking about is for entering some details for that particular product (not the whole order). PayPal by default provides an option whereby your customer can add a note for the whole checkout. This link will explain more:

http://www.tipsandtricks-hq.com/ecommerce/wordpress-shopping-cart-additional-resources-322#collect_info

You can find some more tips on collecting customer input during checkout on this post:

https://support.tipsandtricks-hq.com/forums/topic/collecting-customer-input-with-wp-estore-plugin

Also, WP eStore will issue a Unique Transaction ID (Order number) for each order which can help you uniquely identify all the items purchased via that particular transaction. You don’t need to do anything special for it. You can find out the transaction ID/order number of a transaction in the manage customers menu.

[HafnerDesigns]

Key Master,

Thanks for your help. I see that I misread a post above. My client was dissatisfied with using the “Collect Customer Input” field. She was concerned that the educational institutions may find this confusing.

As per your links above, I did contact PayPal Merchant Services to see if their side had more to go on… including your suggestion. I don’t know how I would do what was suggested. Here is what she said.

“I would recommend using our “no_note” and “cn” variables to display a link on the PayPal checkout page that the customer can click on to add a PO number.

Setting the no_note value to 0 tells us to prompt the customer to enter information when they decide to check out. Setting the cn variable tells us what text you want us to display on the link that they click on to add that information.

Here is an example that you can put into a blank HTML file to test. This is a Buy Now button, therefore you will not have the page between selecting an item and getting to the PayPal checkout as you are seeing with your Add to Cart button:

<form action="https://www.paypal.com/cgi-bin/webscr" method="post"> <input type="hidden" name="cmd" value="_xclick"> <input type="hidden" name="business" value="Your client's PayPal email address"> <<<<<

---

Be sure to change this value <input type="hidden" name="lc" value="US"> <input type="hidden" name="item_name" value="asdf"> <input type="hidden" name="amount" value="1.00"> <input type="hidden" name="currency_code" value="USD"> <input type="hidden" name="button_subtype" value="services"> <input type="hidden" name="no_note" value="0"> <input type="hidden" name="cn" value="Add PO Number"> <input type="hidden" name="no_shipping" value="2"> <input type="image" src="https://www.paypalobjects.com/en_US/i/btn/btn_buynowCC_LG.gif" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!"> <img alt="" border="0" src="https://www.paypalobjects.com/en_US/i/scr/pixel.gif" width="1" height="1"> </form>

However, I’m not sure where this could go. I believe the “button” is within some of eStore coding. Is this correct?

Thank you for your help!

[admin]

The notes field is there already (your customers will be able to add a note while they checkout on PayPal. They can click on “Add a note” link on the review your payment page (the page that has the “Pay Now” button) and add some notes (a purchase number in your case). All you have to do is make your customers aware that they can do it (you can have an instruction page that explains this).

[Author]

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