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Hi,
It’s pretty difficult for us to help you if you’re not more specific about the problem.
You mention “An error message is displayed ONLY for PC users”. What is the error message?
Is it occurring for the same type of browser and if so which one?
How is your site setup? eMember plugin with PayPal button?
Which instructions did you you use?
Can you provide a link to the problematic page/site?
I have to ask the simple questions first
Did you place the [wp_eStore_transaction_result:end] shortcode on the thank you page
AND,
did you enable the “Enable Transaction Result Display” in the settings (Post Payment Process Settings) menu of WP eStore?
I’ve looked at your ipn_handle_debug.log file and it looks ok.
Also which version of eStore have you currently got?
Additionally please see link below which gives you a checklist of what you should be aware of when testing eStore.
NOTE: by using PayPal sandbox you won’t receive emails as a buyer (explained in link below)
Hi,
Are you using a caching plugin?
If so can you please try deleting the cache then deactivating the caching plugin to see if the problem persists?
Hi,
In your eMember Settings go to “Pages/Forms Settings” and then look for the field called “Member Profile Edit Page (Optional)”.
The instructions underneath the field will be self explanatory about what you need to do.
Hi Hanuman,
How did you set up your product/Membership? Which instructions did you follow?
You mention “download links” – does that mean you are selling downloadable content as part of your product?
The best way for us to determine what is happening is to examine the debug logs.
Can you please enable debug for eStore and then share the contents of ipn_handle_debug.log.
See this link for how to enable debug:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Hi,
When you use PayPal sandbox for testing you won’t see any emails due to the reasons outlined here:
The checkbox setting is in the eMember settings page just after the “Enable After login Redirection:” checkobx.
You probably need to update to the latest version by following the instructions here if you cannot see it:
Hi,
As a first step can you please download the latest build of the eMember plugin because you have a slightly old version and then we’ll take it from there.
Just follow the instructions on the following page:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Hi,
This is normal behaviour and is happening because the product ID field in the database is set to “AUTO_INCREMENT”.
This should have no negative effect on any new products you create.
Why do you want to reset this value?
Resetting it can be achieved by dropping the table using phpMyAdmin but I wouldn’t recommend jumping in and doing it since this can get tricky because the table which contains the product ID will most probably be referenced by other tables.
Another possibility is just to use CSS tweak to hide the join us link. See the following post:
https://support.tipsandtricks-hq.com/forums/topic/remove-join-us-link-from-emember-widget
Hi,
The following links may help you:
Also regarding the alignment of your cart and headings etc – you will have to play around with the CSS in firebug to find a fit which best suits you. When you’ve finally figured out the code which works, you should then place it in the wp_eStore_custom_style.css file.
For instance after a few minutes playing with firebug I already found that this code moves the cart image and first text line side by side:
.shopping_cart {
text-align: left !important;
}
.shopping_cart input {
margin: 0 0 -30px -40px !important;
width: auto !important;
}
There are probably many ways to achieve this so you’ll need to experiment.
This page may help you with the usage of firebug:
Hi,
Please see response by amin007 in this post which should give you some pointers about how to hide a field in the registration form:
https://support.tipsandtricks-hq.com/forums/topic/hiding-registration-fields
As far as I know there is no ajax registration form.
Hi,
It should be possible. Without exactly seeing what you are trying to do it’s hard to give you an exact answer.
After you apply the shortcode, the button which will be produced can be manipulated via CSS code which you can enter in the wp_eStore_custom_style.css file.
To best determine the CSS code you will need to construct it is advisable that you use firebug to experiment and explore with.
This may help you:
