Error when checking out in Chrome: "(5) A valid amount is required."

[Karen Clark]

When checking out in Chrome we get this message on a blank white screen. Our checkout method is Authorize.net:

The following errors have occurred.

(5) A valid amount is required.

–

Site is http://www.socialmediafordirectselling.com

Help? Customers cannot purchase on Chrome.

THANKS

Karen

[Peter]

Hi,

I’ve just done a test with Chrome and cannot see a problem.

[Karen Clark]

Strange – I do. I have version 17.0.963.83 and it says it is up to date. The customer also had the same problem in Firefox but I don’t have it there myself.

[Karen Clark]

I just had the same problem in Safari as well.

The following errors have occurred.

(5) A valid amount is required.

[admin]

You seem to have a bit of caching issue going on. Can you temporarily clean your cache then deactivate the caching plugin and test to see if this still happens?

[Author]

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