[Ivy]

Hi. The IPN is failing because the funds have not been cleared yet. Product(s) will be delivered when the funds clear! Do you have review payments turned on in your Paypal settings? When there is a failure the plugin will not send out the product and stops processing this is why the sales count is not being updated. Did the person pay with a eCheck though Paypal?

Cheers,

Ivy

[Ivy]

Hi. I have sent you an email regarding this issue. Please let me know if you do not receive it.

Cheers,

Ivy

[Ivy]

Hi, I sent you an email regarding this issue. Please let me know if you do not receive it.

Cheers,

Ivy

[Ivy]

Hi, This issue has been fixed in a recent update. I will send you an update for the eStore plugin and this should fix your problem.

Cheers,

Ivy

[Ivy]

Hi Ryan,

Let me know how it goes.

Cheers,

Ivy

[Ivy]

Lol Tink, I just send out the email. Hope all is well.

Cheers,

Ivy

[Ivy]

Hi, I have send you an email regarding this issue. The following post will explain how update work and when we send them out: https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update

Cheers,

Ivy

[Ivy]

Hi, Can you please run a transaction with the debug turned on and post the log for me to see.

This article will explain how to do this:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

Cheers,

Ivy

[Ivy]

Hi Ryan, I sent you an email regarding this. Let me know if you do not receive the email.

Cheers,

Ivy

[Ivy]

Hi, I had a look at the code on your site and “Your Shopping Cart” is specified 2 times. You will need to remove one of the titles.

There is a settings field called “Shopping Cart title” leave this empty and it won’t display the 2nd title so there are two things one “Widget Title”

one “Shopping Cart title”

Let me know how it goes.

Cheers,

Ivy

[Ivy]

Hi, The best way to make sure everything is working properly is to use the debug. This will tell you if there is a problem and where/why it is happening.

The following post will explain this more;

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

Let me know if you need help reading the debug file or any other questions.

Cheers,

Ivy

[Ivy]

Hi Tink, No problem I sent it again to both your emails this time.

Cheers,

Ivy

[Ivy]

Hi Girls, The new feature has been added I will send you both updates via email. Let me know if you do not receive them.

Cheers,

Ivy

[Ivy]

Hi, The problem is here: Wrong Product Price Detected! Actual Product Price : 0.03 Amount Paid: 0.01

If you want it to change you .01 per month for 3 months then you need to put the price of .01 under the “Subscription/Recurring Payment Specific Settings” in the “Recurring Billing Amount” field. Then the subscriber will be billed each month for a total of .03.

Example:

Say you want to have a $20.00 per month subscription you will need to put $20.00 under the “Subscription/Recurring Payment Specific Settings” in the “Recurring Billing Amount” field. Then the subscriber will be billed $20.00 per month.

Once there is a failure in the verification process the eStore will not send out a product as the verification process is not completed. It will then send you an email letting you know there was a problem.

Cheers,

Ivy

[Ivy]

Hi Guys, Tink is right you are not missing anything. But I am blonde also so there might be something that we are all missing . I will pass this suggestion on to Amin (not blonde)and see if he has any suggestions. lol

[Author]

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