membership levels not saving

Tagged: membership levels

This topic has 15 replies, 7 voices, and was last updated 14 years, 4 months ago by sxpiv.

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February 4, 2010 at 7:32 pm #503

efindlow
Member

Hi this plugin seems perfect for what I need – however I m having a problem saving membership levels – I start to create one (Ive tried Bronze and Cafe) it says they are available – then it says created, but no listing is displayed. I ve tried this quite a few times and I cannot create a membership level that saves- I have a warning indicating that the plugin works better with php5.2 currently I have 5.16- so not sure if this is the issue or if I am doing something wrong any suggestions would be appreciated thanks

February 6, 2010 at 2:01 am #17731

amin007
Participant

I have sent you an email.

February 6, 2010 at 2:04 am #17732

efindlow
Member

thanks for the quick support – I deactivated and deleted plugins and it now works cheers impressed by your product

March 9, 2010 at 10:54 pm #17733

kc0buk
Member

Hi Amin,

I’m having the same problem as @efindlow. I’ve already tried deactivating the plugin, removing the plugin files and reinstalling, but I still can’t seem to save a new membership level. What would you suggest I try next?

Thanks!

Jeremiah

March 10, 2010 at 1:40 am #17734

Ivy
Member

Hi, I sent you an email regarding this issue. Please let me know if you do not receive it.

Cheers,

Ivy

March 10, 2010 at 5:06 am #17735

kc0buk
Member

Thanks again for your help Ivy!

For those who may have this issue in the future, if you are using Chrome (for Mac) or Safari, try creating your new member level in Firefox. Firefox, along with a few other updates Ivy provided to the plugin code fixed the problem for me.

– Jeremiah

March 12, 2010 at 3:55 am #17736

marcusc
Member

I am having the same trouble. I am getting the following error when trying to save a membership level:

Membership Level “Basic” couldn’t be created due to error.

Have tried different settings, but no cure yet. I am using Firfox as my browser. Any ideas?

March 12, 2010 at 4:24 am #17737

Ivy
Member

Hi Marcus,

I have sent you an email regarding this issue. Please let me know if you do not receive this email.

Cheers,

Ivy

March 13, 2010 at 2:45 am #17738

marcusc
Member

Ivy,

I replied via email but haven’t heard back yet. Any ideas?

Marcus

March 13, 2010 at 3:56 am #17739

marcusc
Member

Ivy,

Fixed!

I decided to deactivate all plugins in my installation. I then tried to create a product in eStore and a membership level in eMember and it still didn’t work. So I instead deleted the eStore and eMember plugins completely, then re-uploaded them via FTP, re-activated them one at a time. I was able to successfully add a membership level and a product.

Not sure what the problem was but now all is fine.

Thanks,

Marcus

April 8, 2010 at 6:56 pm #17740

Johan
Member

Ivy,

I installed your plugin on a wordpress 2.9.1 version and tried to create new levels. I received a “Membership Level “Free” couldn’t be created due to error.” and no level was created. Tried with IE8 and Firefox

Do I have to do other prep?

April 9, 2010 at 6:06 am #17741

Ivy
Member

Hi Johan, I sent you and email regarding this issue. Please let me know if you do not receive this email.

Cheers,

Ivy

January 1, 2011 at 9:42 pm #17742

sxpiv
Member

Hi Ivy.

I installed your e-member plugin on a wordpress 2.9.1 and everything was ok,till im upgrade it to 3.04version and tried to create new levels. I received a “Membership Level “Coustomer” couldn’t be created due to error.” and no level was created.

Can you tell me,how can im fixing it?

Thanks sxpiv

January 2, 2011 at 2:32 am #17743

amin007
Participant

Did you recently upgraded the plugin and forgot to deactivate and reactivate it? You can get a recent build of eMember plugin from here:

https://support.tipsandtricks-hq.com/update-request

Try upgrading the plugin and let me know how it goes.

January 5, 2011 at 2:25 pm #17744

sxpiv
Member

Hi Amin007

Im download the update.

deactive the emember plugin

im change the all files whit midnight commander

than reactivate the emember

restart the webserver including phpmyadmin,apache

after this steps im try to add a membership level

and i get the same error message

This:”Membership Level “test” couldn’t be created due to error.”

Its very importent for me.have you any other idea,why is not working whit 3.4 wordpress?

the all other software are working

my website address is:

http://sxpiv.dyndns-server.com/dr/

and i can give you an admin account if you want.

im just woundering,because when im buy this plugin(on 20th of november 2010)i had the 2.9 version of wordpress.and that time its works perfectly.but wouldnt work now:(

Please help me!

Thanks Zoltan
Author

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