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membership levels not saving

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › membership levels not saving

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • Author
    Posts
  • February 4, 2010 at 7:32 pm #503
    efindlow
    Member

    Hi this plugin seems perfect for what I need – however I m having a problem saving membership levels – I start to create one (Ive tried Bronze and Cafe) it says they are available – then it says created, but no listing is displayed. I ve tried this quite a few times and I cannot create a membership level that saves- I have a warning indicating that the plugin works better with php5.2 currently I have 5.16- so not sure if this is the issue or if I am doing something wrong any suggestions would be appreciated thanks

    February 6, 2010 at 2:01 am #17731
    amin007
    Participant

    I have sent you an email.

    February 6, 2010 at 2:04 am #17732
    efindlow
    Member

    thanks for the quick support – I deactivated and deleted plugins and it now works cheers impressed by your product

    March 9, 2010 at 10:54 pm #17733
    kc0buk
    Member

    Hi Amin,

    I’m having the same problem as @efindlow. I’ve already tried deactivating the plugin, removing the plugin files and reinstalling, but I still can’t seem to save a new membership level. What would you suggest I try next?

    Thanks!

    Jeremiah

    March 10, 2010 at 1:40 am #17734
    Ivy
    Member

    Hi, I sent you an email regarding this issue. Please let me know if you do not receive it.

    Cheers,

    Ivy

    March 10, 2010 at 5:06 am #17735
    kc0buk
    Member

    Thanks again for your help Ivy!

    For those who may have this issue in the future, if you are using Chrome (for Mac) or Safari, try creating your new member level in Firefox. Firefox, along with a few other updates Ivy provided to the plugin code fixed the problem for me.

    – Jeremiah

    March 12, 2010 at 3:55 am #17736
    marcusc
    Member

    I am having the same trouble. I am getting the following error when trying to save a membership level:

    Membership Level “Basic” couldn’t be created due to error.

    Have tried different settings, but no cure yet. I am using Firfox as my browser. Any ideas?

    March 12, 2010 at 4:24 am #17737
    Ivy
    Member

    Hi Marcus,

    I have sent you an email regarding this issue. Please let me know if you do not receive this email.

    Cheers,

    Ivy

    March 13, 2010 at 2:45 am #17738
    marcusc
    Member

    Ivy,

    I replied via email but haven’t heard back yet. Any ideas?

    Marcus

    March 13, 2010 at 3:56 am #17739
    marcusc
    Member

    Ivy,

    Fixed!

    I decided to deactivate all plugins in my installation. I then tried to create a product in eStore and a membership level in eMember and it still didn’t work. So I instead deleted the eStore and eMember plugins completely, then re-uploaded them via FTP, re-activated them one at a time. I was able to successfully add a membership level and a product.

    Not sure what the problem was but now all is fine.

    Thanks,

    Marcus

    April 8, 2010 at 6:56 pm #17740
    Johan
    Member

    Ivy,

    I installed your plugin on a wordpress 2.9.1 version and tried to create new levels. I received a “Membership Level “Free” couldn’t be created due to error.” and no level was created. Tried with IE8 and Firefox

    Do I have to do other prep?

    April 9, 2010 at 6:06 am #17741
    Ivy
    Member

    Hi Johan, I sent you and email regarding this issue. Please let me know if you do not receive this email.

    Cheers,

    Ivy

    January 1, 2011 at 9:42 pm #17742
    sxpiv
    Member

    Hi Ivy.

    I installed your e-member plugin on a wordpress 2.9.1 and everything was ok,till im upgrade it to 3.04version and tried to create new levels. I received a “Membership Level “Coustomer” couldn’t be created due to error.” and no level was created.

    Can you tell me,how can im fixing it?

    Thanks sxpiv

    January 2, 2011 at 2:32 am #17743
    amin007
    Participant

    Did you recently upgraded the plugin and forgot to deactivate and reactivate it? You can get a recent build of eMember plugin from here:

    https://support.tipsandtricks-hq.com/update-request

    Try upgrading the plugin and let me know how it goes.

    January 5, 2011 at 2:25 pm #17744
    sxpiv
    Member

    Hi Amin007

    Im download the update.

    deactive the emember plugin

    im change the all files whit midnight commander

    than reactivate the emember

    restart the webserver including phpmyadmin,apache

    after this steps im try to add a membership level

    and i get the same error message

    This:”Membership Level “test” couldn’t be created due to error.”

    Its very importent for me.have you any other idea,why is not working whit 3.4 wordpress?

    the all other software are working

    my website address is:

    http://sxpiv.dyndns-server.com/dr/

    and i can give you an admin account if you want.

    im just woundering,because when im buy this plugin(on 20th of november 2010)i had the 2.9 version of wordpress.and that time its works perfectly.but wouldnt work now:(

    Please help me!

    Thanks Zoltan

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