Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › membership levels not saving
Tagged: membership levels
- This topic has 15 replies, 7 voices, and was last updated 13 years, 8 months ago by
sxpiv.
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AuthorPosts
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February 4, 2010 at 7:32 pm #503
efindlow
MemberHi this plugin seems perfect for what I need – however I m having a problem saving membership levels – I start to create one (Ive tried Bronze and Cafe) it says they are available – then it says created, but no listing is displayed. I ve tried this quite a few times and I cannot create a membership level that saves- I have a warning indicating that the plugin works better with php5.2 currently I have 5.16- so not sure if this is the issue or if I am doing something wrong any suggestions would be appreciated thanks
February 6, 2010 at 2:01 am #17731amin007
ParticipantI have sent you an email.
February 6, 2010 at 2:04 am #17732efindlow
Memberthanks for the quick support – I deactivated and deleted plugins and it now works cheers impressed by your product
March 9, 2010 at 10:54 pm #17733kc0buk
MemberHi Amin,
I’m having the same problem as @efindlow. I’ve already tried deactivating the plugin, removing the plugin files and reinstalling, but I still can’t seem to save a new membership level. What would you suggest I try next?
Thanks!
Jeremiah
March 10, 2010 at 1:40 am #17734Ivy
MemberHi, I sent you an email regarding this issue. Please let me know if you do not receive it.
Cheers,
Ivy
March 10, 2010 at 5:06 am #17735kc0buk
MemberThanks again for your help Ivy!
For those who may have this issue in the future, if you are using Chrome (for Mac) or Safari, try creating your new member level in Firefox. Firefox, along with a few other updates Ivy provided to the plugin code fixed the problem for me.
– Jeremiah
March 12, 2010 at 3:55 am #17736marcusc
MemberI am having the same trouble. I am getting the following error when trying to save a membership level:
Membership Level “Basic” couldn’t be created due to error.
Have tried different settings, but no cure yet. I am using Firfox as my browser. Any ideas?
March 12, 2010 at 4:24 am #17737Ivy
MemberHi Marcus,
I have sent you an email regarding this issue. Please let me know if you do not receive this email.
Cheers,
Ivy
March 13, 2010 at 2:45 am #17738marcusc
MemberIvy,
I replied via email but haven’t heard back yet. Any ideas?
Marcus
March 13, 2010 at 3:56 am #17739marcusc
MemberIvy,
Fixed!
I decided to deactivate all plugins in my installation. I then tried to create a product in eStore and a membership level in eMember and it still didn’t work. So I instead deleted the eStore and eMember plugins completely, then re-uploaded them via FTP, re-activated them one at a time. I was able to successfully add a membership level and a product.
Not sure what the problem was but now all is fine.
Thanks,
Marcus
April 8, 2010 at 6:56 pm #17740Johan
MemberIvy,
I installed your plugin on a wordpress 2.9.1 version and tried to create new levels. I received a “Membership Level “Free” couldn’t be created due to error.” and no level was created. Tried with IE8 and Firefox
Do I have to do other prep?
April 9, 2010 at 6:06 am #17741Ivy
MemberHi Johan, I sent you and email regarding this issue. Please let me know if you do not receive this email.
Cheers,
Ivy
January 1, 2011 at 9:42 pm #17742sxpiv
MemberHi Ivy.
I installed your e-member plugin on a wordpress 2.9.1 and everything was ok,till im upgrade it to 3.04version and tried to create new levels. I received a “Membership Level “Coustomer” couldn’t be created due to error.” and no level was created.
Can you tell me,how can im fixing it?
Thanks sxpiv
January 2, 2011 at 2:32 am #17743amin007
ParticipantDid you recently upgraded the plugin and forgot to deactivate and reactivate it? You can get a recent build of eMember plugin from here:
https://support.tipsandtricks-hq.com/update-request
Try upgrading the plugin and let me know how it goes.
January 5, 2011 at 2:25 pm #17744sxpiv
MemberHi Amin007
Im download the update.
deactive the emember plugin
im change the all files whit midnight commander
than reactivate the emember
restart the webserver including phpmyadmin,apache
after this steps im try to add a membership level
and i get the same error message
This:”Membership Level “test” couldn’t be created due to error.”
Its very importent for me.have you any other idea,why is not working whit 3.4 wordpress?
the all other software are working
my website address is:
http://sxpiv.dyndns-server.com/dr/
and i can give you an admin account if you want.
im just woundering,because when im buy this plugin(on 20th of november 2010)i had the 2.9 version of wordpress.and that time its works perfectly.but wouldnt work now:(
Please help me!
Thanks Zoltan
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