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Hi, I sent you an update via email. Please let me know if you do not receive this email.
Cheers,
Ivy
Hi Steve, I emailed you regarding this issue please let me know if you do not receive it.
Cheers,
Ivy
Hi, The easiest way to find out the problem is to run the plugin with “Debug” option enabled. Can you please do a test transaction with the debug turned on. The following post will explain how to do this:
If the debug file is empty after the transaction please see the following post also:
https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty
If you need help reading the debug file please let us know.
Cheers,
Ivy
Hi, I sent you an email regarding this issue. Please let me know if you do not receive this email.
Cheers,
Ivy
This setting is in Paypal. Once you have your Secure Merchant ID you will need to put this in the Paypal email address field in the eStore.
Cheers,
Ivy
This feature as been added I will send you an update. Please let me know if you do not receive the email.
Cheers,
Ivy
Hi, Can you please run a test transaction with the debug turned on. The following post will explain how to do this: https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
If you need help reading the debug log please post it and we will take a look at it.
Cheers,
Ivy
Hi, Sometimes it can take a hour or more for a server to deliver an email. Emails get queued and if a server is super busy it can take a while. This can also happens with Paypal IPN’s. This may be why there was a delay in the emails.
Cheers,
Ivy
Hi, I have sent you an update for eStore. Please let me know if you do not receive this email.
Cheers,
Ivy
Hi,
1.) This means it can not find the file did you try pasting the non encrypted link in a browser to see if you get this same message? If you do then you will need to check that your file path is correct. If not please let me know.
2.) Even if the link looks similar it is not the same (try pasting it into a notepad and compare them). The link will expire (whatever amount of time you have specified) after it is generated.
Cheers,
Ivy
Hi Nile, Updating the PHP session should fix the problem. This can sometimes take a few hours for the changes to take effect. It appears you have 2 different carts or you have a setting issue. If you go to the checkout page (using the link at the top of the page called Checkout) you will see the cart is working properly. If you go to the bottom of the page and click view cart this is redirecting you to Paypal not the checkout page and it is empty even if you add an item.
Cheers,
Ivy
