Forum Replies Created
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AuthorPosts
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Ivy
MemberHi Lena, I sent you an email regarding this issue. Please let me know if you do not receive this email.
Cheers,
Ivy
March 16, 2010 at 10:52 pm in reply to: Clicks track, affiliate not credited, sale goes thru, email doesn't get sent #18886Ivy
MemberBad behavior plugin for some reason blocks PayPal’s IPN (I don’t know why).
The reason the “Thank You” page stuff was working because that works through a separate channel than the IPN method. Paypal sends the payment data via HTTP POST when you click the return to merchant button. This is when the clean up (clearing the cart, displaying the links, and so on) happens. I am glad you got this working.
Let me know if you need anything else.
Cheers,
Ivy
March 16, 2010 at 2:12 pm in reply to: Clicks track, affiliate not credited, sale goes thru, email doesn't get sent #18884Ivy
MemberThe email is not getting sent due to the IPN failure this is also why the links are not showing on the thank you page or the sale is not being counted. The eStore will never send out a product if it can not verify the sale. You will need to find out why the IPN is failing. There is most likely something blocking the IPN. The following post should help you troubleshoot this (steps 4-5) https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty
Also your Paypal settings should look like this: https://support.tipsandtricks-hq.com/forums/topic/wp-estore-and-paypal-profile-settings
In some cases you will need to go into your Paypal profile go to “Instant Payment Notification” then click “Edit IPN” in here you will need to turn on the “Receive IPN messages (Enabled)” and specify a URL you can just use your site URL as the plugin will over ride this.
Let me know how it goes.
Cheers,
Ivy
March 15, 2010 at 11:32 pm in reply to: Clicks track, affiliate not credited, sale goes thru, email doesn't get sent #18882Ivy
MemberHi Barbara, Can you do a test transaction with the debug on? The problems you are having usually mean the IPN is failing. The debug log will tell you why this is happening. Here are two post that will help you with this issue:
Let me know how it goes.
Cheers,
Ivy
March 15, 2010 at 6:32 am in reply to: Invalid argument….eMember_membership_level_menu.php on line 32 #18791Ivy
MemberHi Steven, I resent the email to your forum email address. Please let me know if you do not get this one.
Cheers,
Ivy
March 15, 2010 at 12:22 am in reply to: Can we Allow Shopping Cart Anchor in the Simple Paypal WP plugin? #18827Ivy
MemberHi, This feature is only available in the eStore plugin. I will talk to Amin to see it if is possible to add this feature. If it is possible it will be some time as we are in the middle of testing updates for all our plugins and a few new plugins we will be releasing soon.
Cheers,
Ivy
Ivy
MemberHi Barbara, I have sent you and update for the Affiliate. Please let me know if you do not receive this email.
Cheers,
Ivy
Ivy
MemberHi, I sent the update to both email address’s the one in the customer database and your forum email address. Please let me know if you do not receive this email.
Cheers,
Ivy
March 14, 2010 at 2:07 am in reply to: Invalid argument….eMember_membership_level_menu.php on line 32 #18789Ivy
MemberHi, I have sent you an email regarding this issue. Please let me know if you do not receive it.
Cheers,
Ivy
Ivy
MemberIf you have not told the plugin where to send the money it will not go to Paypal and the plugin will not work. You need to specify your Paypal email address in the settings of the plugin. Please do this and let me know how it goes.
Cheers,
Ivy
Ivy
MemberHi Pamela, I had a look at your site. It looks really good. Do you create the earrings yourself?
Cheers,
Ivy
Ivy
MemberHi, I sent you an email regarding this issue. Please let me know if you do not receive it.
Cheers,
Ivy
Ivy
MemberI will troubleshoot this problem while working on your other issue that you posted about, as they are most likely related. Please see the email I sent you.
Cheers,
Ivy
Ivy
MemberHi Marcus,
I have sent you an email regarding this issue. Please let me know if you do not receive this email.
Cheers,
Ivy
March 12, 2010 at 4:23 am in reply to: Your membership level does not allow you to view rest of content #17530Ivy
MemberI am glad everything is working now. If you need anything else please let me know.
Cheers,
Ivy
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