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Hi Carrie, We will need to take a look at your site to see what is going on. I will send you a site access request form. Please let me know if you do not receive this email.
Hi Tink, I believe I will need to send you an update for the eMember. Once you have installed the update the “Auto Update” tab can be found in the “Members” section.
Hi David, I will need to take a look at your site to see what is happening. I will send you a site access request. Please let me know if you do not get this email.
Hi Tink, You are right you can have as many membership levels as you want you can also name them what you want.
Yes she would need a membership level for each class.
The PDF stamper is $34.95 It’s on the product page
I have sent you an email also
Hi Mary, Yes there is an update for the eStore. Please see the following forum post as this will explain how updates work:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
Hi, It looks like you have a space after the currency symbol. In the setting menu of the eStore please check that there is no space after the “Currency Symbol”. This should fix the issue you are having.
Hi Ep, After you upgrade the NextGen Gallery, you need to put the WP eStore Template file back in the “view” directory (nextgen-gallery/view) and all done.
This information is also given on the Integration page ( read the “What Happens When You Upgrade the NextGen Gallery Plugin?” section):
Hi, Please see the following forum post about how and when updates happen:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
Hi, If you specify a “Thumbnail Image Link” in the “Add/Edit” products menu it will link the thumbnail image to the specified page (e.g. the products page).
Hi Tink, It’s already there
but it’s more in the lines of auto upgrade. You can schedule the time when members will be automatically upgraded to the next level. Once the member has been auto upgraded then they will be able to see the content for the specified level. Membership level example.
Membership level 1 – can see week one
Membership level 2 – can see week one and two
Membership level 3 – can see week one, two and three
As the member gets upgraded to level 2 and 3 as time passes he/she will be able to see the content of those levels.
I believe you just need an update
Did you get a chance to check out Amin’s new product? http://www.tipsandtricks-hq.com/wp-pdf-stamper/
Hi, There has been an update to the eStore and we have added some features so the sale and customer information is recorded when the manual checkout is used. In earlier versions you had to fill in all the information for a purchase. Please see the following post on how to get an update and this should fix your problem: https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
Hi,PayPal usually takes the customer to the language they have specified in there settings. If the customer is not a PayPal member then it should give them the US PayPal by default. Try clearing your Cookies and see if it redirect you to the proper page.
Hi Bard, The captcha option has been added to the affiliate. I believe all you need is an update. You can read more about how updates work here: https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
Hi, Using the “Smart Thumbnail” option in the eStore settings menu should fix this problem. This usually happens when the thumbnail image is not square. With the “Smart Thumbnail” feature it will take a square selection of the thumbnail so the image does not smooch or stretch.
Hi, Can you please do a test transaction with the debug turned on this will tell you if anything is failing and why. The following article will explain more about this: https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
If you need help reading the debug log please let me know.
Also it looks like you need a update for the eStore you can read more about this here: https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
