Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › No sales after purchase
- This topic has 12 replies, 5 voices, and was last updated 12 years, 9 months ago by Ivy.
June 14, 2010 at 1:59 pm #1365
i try make purchase using manual checkout. after purchasing and completed the form in manual checkot form (http://www.urbanheadline.com/wp-content/plugins/wp-cart-for-digital-products/eStore_payment_submission.php) there is no sales in the WO eStore Status as well as in the Manage Customer Menu. But the WP Affiliate works and award a commissionJune 14, 2010 at 2:29 pm #21747
Hi, There has been an update to the eStore and we have added some features so the sale and customer information is recorded when the manual checkout is used. In earlier versions you had to fill in all the information for a purchase. Please see the following post on how to get an update and this should fix your problem: https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-updateJune 15, 2010 at 4:28 pm #21748
I just received estore updates as your recommendation . after activation the update plugin, the database Automatically Update Customer & Products but a new problem WP Affiliate not working as before. there is no commission awarded for successful purchase (i have check the Automatically Award Affiliate Commission)
thanksJune 15, 2010 at 5:13 pm #21749
And the other thing is that the updated eStore made my wordpress theme tabber not working as beforeJune 16, 2010 at 12:56 am #21750wpCommerceModerator
WP eStore plugin has got nothing to do with your theme. Did you install any other plugin?June 16, 2010 at 1:43 am #21751amin007Participant
“eStore made my wordpress theme tabber not working as before” – can you give an example of what you mean by “not working as before”?
There seems to be an issue with the manual checkout commission after my last patch (I have updated the plugin again to address this issue and sent you a copy)June 18, 2010 at 12:12 am #21752
the tabber on my wordpress theme not working after upgrade the eStore PluginJune 18, 2010 at 1:04 am #21753amin007Participant
It works fine for me. Are you still having this issue?June 18, 2010 at 1:42 am #21754
Yup this is the original tabber but after upgrade, this tabber not working as it is…so i stick to old version..June 19, 2010 at 2:03 am #21755
Hi, We will need to take a closer look at your site to see what is happening and to troubleshoot this issue. I will send you a site access request. Please let me know if you do not receive this email.June 19, 2010 at 2:03 am #21756
Hi, We will need to take a closer look at your site to see what is happening and to troubleshoot this issue. I will send you a site access request. Please let me know if you do not receive this email.June 29, 2010 at 8:20 am #21757oskar79kMember
Hi Ivy. This looks similiar to a problem I´m having with my eStore and WP Affiliate-plugin. Can you have a look at my site as well? Or send me an update?June 30, 2010 at 1:24 am #21758
Hi, I will send you a site access request form. If you do not get this email please let me know.
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