Email Link Not Downloading in Internet Explorer

[emilyjune]

I have been setting up the estore plugin over the last few days and it works very well so far!

I was testing a few download links on my site (from a squeeze page) and on yours (squeeze page examples and when I purchased the estore plugin) and I did notice something that I’m not sure about. After going through the form, I do receive the email with the download link in my gmail inbox, but when I click on the encrypted link, it shows a security pop-up bar and when I click “download file” it doesn’t pull up the file, it just shows this text: Copyright 2002-2010 Google Inc. And that’s it.

This is only happening for me in Internet Explorer 8 (Windows 7), it works perfectly for me in Safari and Firefox and the file downloads like it should.

This also was a problem for me when I downloaded your actual plugin from your site. I couldn’t access the plugin through my email link, I had to go to the thank you page and click on that link and then I was able to download the plugin.

I thought it was related to my internet explorer security levels – so I tried changing them around, but it was still giving me the same problem. Has anyone else experienced this? Any fixes or ideas?

Thanks for your help. Much appreciated.

[Ivy]

Hi, What version of the eStore are you using? I believe will just need to update the plugin to fix this issue. There was a small bug with IE and this has since been fixed.

Cheers,

Ivy

[mvanmeer]

Hi, Ivy! I’m having the same problem. The encrypted PDF download link in the customer’s e-mail opens up great in Firefox but won’t open in IE. I have Version v3.4.3 of eStore. Is there a debugged updated version of that one? If so, how do I get it? There is no mention of an update available yet in the plugins section of WP.

I really love how user-friendly the eStore is and plan to use it a LOT! But most people use IE so this is a problem.

Really appreciate any help you can give me!

Thanks, Mary

[Ivy]

Hi Mary, Yes there is an update for the eStore. Please see the following forum post as this will explain how updates work:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update

[mvanmeer]

THANKS for your fast response, Ivy! That’s remarkable customer support. I sure hope this solves the problem. I filled in the update request form, and am optimistic about the result. By the way, this is the first time I’ve ever posted anything in a forum. Now I’m excited about forums as well!!!

Thanks again,

Mary

[Colon Cleansing Reviews]

i think you should have to do this Download the latest version of Ad-Aware After installing AAW, and before running the program, FIRST update the reference file

[Author]

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