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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Add item to shopping cart displays error message
Tagged: eStore cart error, shopping cart
Hi,
When I place an item in my shopping cart I get an internet explorer error as seen below in the screenshot. The item is added to the cart but I cannot view the page I was on unless I refresh. Foxfire displays a blank page and IE 8 gives the same error as below.
This link is my products page where you can click “add to cart”.
http://carriemarieoriginals.com/products-2/
Screenshot Link
http://carriemarieoriginals.com/wp-content/uploads/2010/06/screenshotIE.jpg
Thanks,
Carrie
It looks like the problem could be coming from broken HTML code. I can see you have modified the plugin a little so we are going to try to isolate the issue first.
Can you please make a basic test product with just a product name and price? Then place this product on a test page then let me know if clicking on that button does the same thing.
I will get right to it!
Thanks.
Hi,
I created the test page and product and it does the same thing. This is the code I have been using to add the item in. [wp_eStore_fancy:product_id:28:end]
Thank you,
Carrie
Hi Carrie, We will need to take a look at your site to see what is going on. I will send you a site access request form. Please let me know if you do not receive this email.