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We provide products for teachers, and many are getting an “Access Denied! Please provide valid username and password to download the file” message when attempting to download files while connected to a school network. Is there any way to solve this, or do we just have to tell them to download the files from home?
Thank you!
We have received another complaint of username not validating.
We don’t have any other problems with our website or with eMember.
Unfortunately we don’t know anything about ajax. Is there anything else you can do to help us figure out how to solve this, or any suggestions as to how to troubleshoot what’s causing the error?
Thank you!
Thank you very much. We have created the subscription button.
Just one question – we have placed this new subscription button on the ‘Registration’ page where new members sign-up. Can we also place it on the ‘Renewal’ page where existing members renew their accounts? If a member’s account has expired and they go to the ‘Renewal’ page, by being logged-in to their account the eStore button will know which account they payment is for and will automatically renew the account upon payment.
Will the same happen with this PayPal generated subscription button?
That is, if an existing member’s account has expired, and they didn’t previously have a recurring subscription set up, and they use this PayPal generated subscription button while logged-in to their account, will their account be automatically renewed and linked to the recurring subscription payment method?
Thank you!
Thank you. I don’t know how to begin to figure out why that would be happening. Do you have any suggestions?
Thank you, it works perfectly.
There is just one thing that we’d like to fix: the ‘Please choose your username and password below to complete the registration’ text that appears by default in the form, when accessed from the “unique” link in the email after purchase.
Since we have additional required fields in our form, this text is confusing because it indicates that only the username and password are required to complete the registration. Can we customize that text (without having to customize back end files)? If not, can you please place a class around that text so that we can hide it, and just provide our own custom instructions above the form? Also there is an unnecessary
tag that appears in the code above that text, which throws off the spacing of everything.Thank you!
Sorry for the delay. You can see the issue here: [http://mindfulnessinschools.org/breathe/create-account/]
I do not know of anything that would be blocking an ajax request to the server.
Thank you…
Ok, thank you. So with Scenario 1, do we have any control over the email that is sent to prompt them to complete registration, after they’ve paid? Is it the default [wp_eMember_registration] form that they will be prompted to use, and if so, how will it know which type of membership to give them?
So far we have only offered memberships to folks with a complimentary first year, using forms with the membership level specified [wp_eMember_registration_form_for level=3] and having them create the accounts without paying.
Now that we are starting to open up memberships to other folks will pay from the start, we are trying to get all of this working.
Once they pay, do they complete registration on the page specified in the ‘Registration Page (Mandatory): field within eMember settings?
Thank you!
We are trying to get our membership registration flow working. It doesn’t really matter if they pay first or create the account first, so either Scenario 1 or 2 should work.
We’ve tried to get Scenario 2 working, but when you create a new account, the email you receive is the ‘Registration Complete’ email, not the ‘Prompt to Complete Registration’ email. Can you please tell us what we are doing wrong.
And then, I’m assuming that if we use this method, the person will then log-in to their free account, and we will have the redirect upon log-in for that membership level send them directly to the payment page? And once they pay, then their account will be upgraded to a regular/premium membership?
Also, is it possible to have things set so that even after they pay, their account is still ‘pending’ until we manually approve it?
Finally, if we were to go with Member Signup Scenario 1, whereby the person pays first and then receives the auto-email to complete their registration and choose their username and password, is it possible to require a more extensive form for them to fill out when creating the account (with more fields than just username/password, such as city, state, etc.)?
Thank you!
Thank you, this is great!
In regards to the last part of our question – is it possible to have parts of the email be conditional on membership level? For certain text to appear for one membership level and other text to appear for another membership level?
For example:
[member_id=1]Your GOLD level membership account has now been approved![/]
[member_id=2]Your SILVER level membership account has now been approved![/]
Thank you!
