all member data export error

[nwm]

Hello, when we try to export our membership data using the export all member data button we get this error.. in chrome.
wp-admin/admin.php?page=wp_eMember_manage&members_action=export_members_data might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSE
In FireFox it pops open a new blank window tab.

I have disabled ALL the other plugins but emember, and reinstalled a fresh copy of emember any ideas?

[nwm]

I just found how to get at the apache error log maybe this will help…

[Thu Apr 06 17:12:46.129356 2023] [proxy_fcgi:error] [pid 1030:tid 140365285676800] [client 98.11.52.61:50334] AH01071: Got error ‘PHP message: PHP Warning: Undefined variable $wpdb in /bitnami/wordpress/wp-content/plugins/wp-eMember/includes/emember_utils_csv_related.php on line 142PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_col() on null in /bitnami/wordpress/wp-content/plugins/wp-eMember/includes/emember_utils_csv_related.php:142\nStack trace:\n#0 /bitnami/wordpress/wp-content/plugins/wp-eMember/includes/emember_utils_csv_related.php(17): stream_given_members_rows_to_csv()\n#1 /opt/bitnami/wordpress/wp-includes/class-wp-hook.php(308): export_members_to_csv()\n#2 /opt/bitnami/wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()\n#3 /opt/bitnami/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action()\n#4 /opt/bitnami/wordpress/wp-admin/admin.php(175): do_action()\n#5 {main}\n thrown in /bitnami/wordpress/wp-content/plugins/wp-eMember/includes/emember_utils_csv_related.php on line 142’, referer:

[wzp]

The “…might be temporarily down or it may have moved permanently to a new web address” browser message  occurs because your browser is unable to access the website; or that specific page. Since you did not post your domain name in the error message, we are unable to do any checking from this end. My first suggestion is that you at check to see if your domain registration is current, or pointing to where you think it’s supposed to go.

• This reply was modified 1 year, 7 months ago by wzp.
• This reply was modified 1 year, 7 months ago by wzp.
• This reply was modified 1 year, 7 months ago by wzp.

[admin]

Hi, One more question. Are you using the custom fields feature of the plugin?

[nwm]

Hi, the new version of the plugin 10.5.4 fixed the problem.

Thanks Craig

[Author]

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