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[Resolved] Checkout throws an error – There has been a critical error on this website.

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Checkout throws an error – There has been a critical error on this website.

Tagged: checkout error, PayPal, There has been a critical error on this website, WP Photo Seller

  • This topic has 5 replies, 2 voices, and was last updated 2 weeks, 4 days ago by ryanmallory.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 8, 2023 at 1:58 pm #84854
    ryanmallory
    Participant

    Customers visiting https://mydogphoto.com can add photos to the cart.
    When they go to check out, the following error is given, without them ever being taken to paypal:

    There has been a critical error on this website.
    Learn more about troubleshooting WordPress.

    Wordpress Ver 6.1.1
    WP Photo Seller Ver 2.5.7
    DIVI Theme with current ver

    Checked our PDT Identity Token with paypal (still the same)
    Shut off the other plugins and still failed (we use very few and all WP certified).

    At our wits end trying to make it work again, and find nothing different between now and how it worked yesterday.

    March 8, 2023 at 2:06 pm #84855
    ryanmallory
    Participant

    Log file shows this for each attempt:

    [LOG DATE: 03/08/2023 12:41:57 pm – Server time zone UTC]
    [WPSSession.php – line 170] Setcookie for session failed!

    March 8, 2023 at 2:16 pm #84856
    ryanmallory
    Participant

    PHP Ver 8.1

    March 8, 2023 at 2:27 pm #84857
    ryanmallory
    Participant

    Contacted my hosting company and they said I the WP Photo Seller plugin is throwing errors and to contact you.

    Anthony N 01:20 PM
    This issue appears to be caused by a plugin.
    wp-photo-seller

    The plugin is throwing errors. Here’s a copy of the error_log

    [08-Mar-2023 21:05:49 UTC] PHP Warning: Cannot modify header information – headers already sent in /home/dogshow/public_html/wp-content/plugins/wp-photo-seller/models/WPSSession.php on line 167

    Please contact the plugin provider so they can further assist you in debugging the error.

    March 8, 2023 at 4:49 pm #84859
    admin
    Keymaster

    Just an update. This one turned out to be a caching related issue for now.

    March 9, 2023 at 1:06 pm #84860
    ryanmallory
    Participant

    Just following up to say that the team from Tips and Tricks HQ was incredibly knowledgeable and a great help to fixing this issue. Excellent software we have used for years!

  • Author
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Viewing 6 posts - 1 through 6 (of 6 total)
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