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admin
KeymasterIf a username field is empty that means that user never completed the registration process (meaning it is not an active user account so you shouldn’t have to worry about it… if it stayed like that for some time then you can delete those accounts). You can go to the “Admin Functions” and use the options there to generate a registration completion link and send it to the customer if needed.
December 20, 2011 at 5:04 am in reply to: Manual Checkout / Status: Unpaid / don't send registration-link #39873admin
KeymasterManual checkout doesn’t have that option. It will need to be custom coded… you can contact us using the contact form on the site for custom work.
December 20, 2011 at 4:42 am in reply to: 'Unable to expand' error. Can't open downloaded file #39863admin
KeymasterNot using spaces in the file name (URLs shouldn’t have space) is also explained in the checklist:
https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte
admin
KeymasterYeah, you can make the collect custom input box required with a code tweak:
This document should help you making the customer input box bigger (check the ‘How to make the “instruction” input box bigger’ section on that page):
http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-miscellaneous-tweaks-215
Another way to collect the shipping address would be to do this (it may work out better):
http://www.tipsandtricks-hq.com/ecommerce/how-shipping-address-is-collected-from-the-customer-228
December 20, 2011 at 4:26 am in reply to: Question about JavaScript – Load JavaScript in Footer #39830admin
KeymasterYour JavaScripts are coming from all kinds of plugins and themes (not just the 3 plugins you mentioned). We can tell you how to place the JavaScript in the footer for our plugins but that won’t solve your issue since you will still have a lot of files in the header coming from your theme and other plugins.
The best option would be to use a plugin to combine all the JavaScript files (this is really good for performance) and then place them where you want it (in the footer or header). There are plugins that can allow you to do this. I use W3 Total Cache myself for doing this kind of tricks:
https://support.tipsandtricks-hq.com/forums/topic/speed-suggestion
admin
KeymasterIf you are doing this for performance improvement then it is best to combine the script and css files then load them. Have a look at this post:
https://support.tipsandtricks-hq.com/forums/topic/speed-suggestion
admin
KeymasterOur product display shortcodes are pre-coded so they most likely won’t totally satisfy the look and feel you have in mind. You can customize the shortcode’s code to suite your need.
The shortcode that you are using comes from the following function:
show_wp_eStore_fancy1_no_thumbnail
It is inside the “shortcode_include.php” file of the extra shortcodes plugin.
December 20, 2011 at 4:07 am in reply to: Security Settings seems not to work with Manual Stamping #39850admin
KeymasterDo you have the “Enable PDF File Encryption” option checked (if you read the help text for this field it will be clear to you)? What version of the PDF Stamper are you using?
admin
KeymasterYes, you can simply delete the cache files (as the name suggest… it is simply used for caching the files so future stamps of the same file can be less resource intensive).
You can delete the cache files from the “Manage Stamped Files” menu by clicking the “Delete All Cache Files” button.
We have also turned off caching by default in our recent versions of the PDF stamper plugin (it wasn’t providing the performance improvement we hoped). You can get a new build of the plugin from here:
admin
KeymasterWe updated eMember too. Please get a new build from here:
December 19, 2011 at 6:43 am in reply to: Customer was subscribed to list when 'Enable aWeber Signup' unticked #39054admin
KeymasterMy mistake… If the checkbox is unchecked then no signup should happen (global or membership level specific). Do a debug run as peter suggested and that will reveal what the plugin is doing.
admin
KeymasterAnother thing to check is… are you hitting the “Update” button in the shopping cart after changing the shipping variation value?
December 19, 2011 at 5:30 am in reply to: Customer was subscribed to list when 'Enable aWeber Signup' unticked #39053admin
KeymasterYou must have a value in the “Autoresponder List/Campaign Name” field of that particular membership. The settings option that you are showing is for the global one (one list for the whole membership site). The membership specific level list signup will still happen if you specified a list name in the “Autoresponder List/Campaign Name” field of that membership level.
December 19, 2011 at 5:20 am in reply to: No complete registration email sent unless regenerated with userid #39806admin
KeymasterPlease post a link to the page where you have placed the free membership with email confirmation shortcode.
admin
KeymasterIf you can’t get that developer to fix the Javascript issue with that plugin then simply go to the “Pages/Forms Settings” menu of eMember and find the “Password Reset Page” field. Now, do what the help text of that field says to use an alternative method.
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