No complete registration email sent unless regenerated with userid

[pachoolee]

After user registers no complete registration email is sent. However, if I go into Admin Functions and generate an email registration completion link using the member id, an email is sent.

[Peter]

Hi,

This post may help you:

https://support.tipsandtricks-hq.com/forums/topic/email-sent-to-complete-registration

[pachoolee]

So I am to understand that no “complete registration email” is sent out to free users?

And yet, using the [wp_eMember_registration] shortcode does not show fields for entering username and password.

So how are free members supposed to set their username and password if they don’t get a completion email, and they can’t do it on the registration form?

[pachoolee]

I also tried both of the methods listed in the documentation here:

http://www.tipsandtricks-hq.com/wordpress-membership/free-members-must-confirm-their-email-address-460

And I cannot get either method to send the initial email. Email is only sent if regenerated from the admin panel using the member id.

[Ivy]

Hi, What version of the plugin are you using?

[pachoolee]

I am using the latest version from Dec 15. But neither one of the methods (mentioned in the documentation I linked to above) generate an initial email to free users. However, if I regenerate the email with userid it is sent out. What am I doing wrong?

[admin]

Please post a link to the page where you have placed the free membership with email confirmation shortcode.

[pachoolee]

I found out what is happening, but don’t know how to fix it.

The “from” email address generated in the initial email is not picking up the “from” email address set in the email settings. Instead it is generating a “from” address of “WordPress@yahoo.com”, which is going straight to spam.

When I regenerate the email using the userid, it does pick up the correct “from” email in the email settings.

[pachoolee]

I think this is a bug.

I put an echo in function

free_rego_with_email_confirmation_handler()

for the field $from_address which is set by

$from_address = $emember_config->getValue(‘senders_email_address’);

If I hard code the $from address in the function, the email is sent ok.

I do have the field “senders_email_address” properly filled in on the email settings page.

I haven’t been able to chase the problem back any further.

[admin]

Lets try to find out why that code is acting abnormal on your site. If you place an echo statement below the “$from_address” field like the example below then what does it show?

$from_address = $emember_config->getValue('senders_email_address');

echo "<br />From Address Value:".$from_address;

What value have you entered in the “From Email Address” field in the “Prompt to Complete Registration” Email Settings?

[pachoolee]

In the “From Email Address” field in the “Prompt to Complete Registration” Email Settings,

I had used the format “My Name <myemail@mydomain.com>”

When I echoed $from_address it only picked up the first part, ie the “My Name” part.

If I then changed the field to contain only my email address, the $from_address did contain my email address.

It seems like there is some sort of bug when using the “Your Name <youremail@example.com>” format in the registration email settings.

[admin]

That is weird. I know that there is no bug in this area because I have just double checked this “From Email Address” functionality. What version of eMember are you using? Have you done any customization to it?

[pachoolee]

The latest version, from 12-15. I have done no customization (other than adding the echo to the function as requested above).

[admin]

I have sent you an email to get site access so I can check it out.

[flexwebmaster]

I am having the same problem – free user registration doesn’t send a confirmation email. I’d appreciate you posting the solution once one is found.

[Author]

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