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Forgot Password does not pop up

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › Forgot Password does not pop up

Tagged: Javascript error, Nivo Slider

  • This topic has 4 replies, 3 voices, and was last updated 13 years, 6 months ago by admin.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • December 18, 2011 at 10:32 pm #4910
    nikcree
    Member

    The Forgot Password link is not working when I have Nivo Slider for WordPress installed. I notice the following JavaScript error using Firebug. Is this an error with eMember or Nivo Slider?


    ERROR MESSAGE


    $(“.forgot_pass_link”).click(function (e) {$(“#wp_emember_email_mailMsg”).html(“”).hide();$(“#wp_emember_email_mailForm”).show();$(“.eMember_text_input”).val(“”);}).overlay is not a function

    [Break On This Error] closeOnClick: false


    December 18, 2011 at 10:55 pm #39816
    Peter
    Member

    Hi,

    Try de-activating Nivo Slider and then see if eMember forgot password window pops up.

    If so, then Nivo is causing the conflict.

    December 18, 2011 at 10:57 pm #39817
    nikcree
    Member

    Yes – the eMember Password pops up when deactivating Nivo Slider.

    December 19, 2011 at 12:42 am #39818
    Peter
    Member

    So it appears that the Nivo Slider plugin is interfering with the functionality of the eMember plugin.

    Do they have support for their plugin? Perhaps you can describe the problem to them and they might be able to fix it.

    December 19, 2011 at 5:13 am #39819
    admin
    Keymaster

    If you can’t get that developer to fix the Javascript issue with that plugin then simply go to the “Pages/Forms Settings” menu of eMember and find the “Password Reset Page” field. Now, do what the help text of that field says to use an alternative method.

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