Forum Replies Created
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August 5, 2019 at 7:36 am in reply to: items not adding to cart/ then items with other customer inputfield data loading #79778
admin
KeymasterGlad to hear that. Can you please mention what changes you did so another user with the same setup maybe benefited?
admin
KeymasterYou don’t need to use them exclusively. One transaction should only trigger one commission.
admin
KeymasterLets make sure the IPN feature is enabled in the merchant’s PayPal account. Please verify the following is enabled in the PayPal account:
https://www.tipsandtricks-hq.com/ecommerce/how-to-setup-paypal-ipn-notification-2796
Also, the following is good to make sure the IPN is not getting blocked by another plugin on this site:
https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty
If you still can’t see anything coming trough in the log file, I will take a look at the site.
August 4, 2019 at 12:58 am in reply to: items not adding to cart/ then items with other customer inputfield data loading #79776admin
KeymasterI did view the source code of the “purchase” page of your site. I can still see that the page is being generated with caching. You will see at the bottom of the HTML source something like the following (which tells you that it is a cached page):
generated in 0.181 seconds
served from batcache in 0.002 seconds
expires in 103 secondsCan you please request them to exclude the “purchase” page from the caching system? That should solve this.
August 3, 2019 at 2:57 am in reply to: items not adding to cart/ then items with other customer inputfield data loading #79772admin
KeymasterI kind of know this one very well. This is unfortunately not an issue on the eStore’s plugin side of things. This issue is happening due to external factors (like caching, php session dropping). So there is not much I can do on my end. Can you post a link to the page where this is happening so I can inspect the page myself?
August 3, 2019 at 2:53 am in reply to: eStore – shortcode says "There are no products in this category". #79781admin
KeymasterBy default the order parameter is set to “1”. Can you remove that parameter from the shortcode and tell me what output you get?
admin
KeymasterLooks like the tax value was being overridden by the estore’s table rate tax addon:
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-table-rate-tax-addon-3458
admin
KeymasterThose warnings seem to be coming from the custom fields option. Wrong data is being fed into the custom fields database table. Just to confirm, go to the settings menu of the plugin and disable the custom fields feature. Does the error go away?
August 2, 2019 at 1:58 am in reply to: items not adding to cart/ then items with other customer inputfield data loading #79768admin
KeymasterThis looks like a caching issue to me. What caching option are you using? Is your hosting provider using any caching on their end?
admin
KeymasterIf you are using the following API to create emember user account, then that should automatically send the standard “registration complete” email to the user:
Maybe that email is not getting delivered to the inbox due to other email delivery related issue(s)?
July 31, 2019 at 7:06 am in reply to: Strange characters in spnish language in labels with accents #79756admin
KeymasterThe file is saved in the “languages” folder inside this plugin.
Did you upload the plugin using the wordpress uploader or did you use FTP? If you used plain text FTP, then that can also mess up the UTF-8 characters in the language file.
Just to be sure, can you please do the following:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
admin
KeymasterI will check your settings configuration to see what you have done so far. I have sent you an email for this.
July 31, 2019 at 7:01 am in reply to: Cannot edit Wp Affiliate Referrer ID if PMPro username has space #79763admin
KeymasterYes, that will be an issue. You can’t have the “Space” character in the affiliate ID. That is actually not a valid character for the URL field. The affiliate ID is used in the URL field so it needs to be constructed using valid characters that can go in a URL.
So unfortunately, those user accounts with space characters can’t have an affiliate account with the same username value automatically. You can maybe request them to create a separate affiliate user account by going to the affiliate portal. There is no other way around it.
admin
KeymasterThank you for the explanation.
admin
KeymasterThe other error on your [drsamantha.com/ebooks/] page seem to be coming from the extra shortcodes addon.
Just to confirm, what version of the extra shortcodes addon and the main estore plugin are you using on this site?
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