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[Support request] eStore – How to cancel a Stripe subscription?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › eStore – How to cancel a Stripe subscription?

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    Posts
  • September 15, 2020 at 8:13 am #15667
    admintaa
    Participant

    Hello!

    Does the eStore plugin provide a way for customers to cancel their Stripe subscription anytime they want on the front end? I know that as a WP-Admin, I can do it manually using the “Cancel Subscription button” by entering the Subscription ID in WP Payment Gateway Bundle->Subscription settings.

    But I was not able to find a way to provide a direct way for customers to cancel their subscription. Can anyone help me? Is there a shortcode that eStore provides OR do I have to use Stripe API to achieve this (https://stripe.com/docs/billing/subscriptions/cancel)?

    September 15, 2020 at 8:26 am #80953
    admin
    Keymaster

    This has to be done by the site admin at the moment.

    September 15, 2020 at 8:54 am #80954
    admintaa
    Participant

    Ok thank you for the quick response!

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