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wzp

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Viewing 15 posts - 61 through 75 (of 6,723 total)
← 1 2 3 4 5 6 … 447 448 449 →
  • Author
    Posts
  • December 21, 2022 at 7:14 pm in reply to: Album Thumb Pics display to small #84778
    wzp
    Moderator

    Please refer to this previous forum thread, about templates and thumbnail sizes:

    Photo Seller – Change Thumbnail Size of Albums and Galleries


    It also includes some CSS workarounds.

    December 12, 2022 at 6:58 pm in reply to: Renewals sometimes applied to incorrect member #84774
    wzp
    Moderator

    “Contact Us”

    Contact Us

    December 12, 2022 at 6:56 pm in reply to: WP eMember Email Broadcast Add On is sending double emails #84773
    wzp
    Moderator

    Do you have any debug logs, that show what is happening?

    December 8, 2022 at 5:13 pm in reply to: Renewals sometimes applied to incorrect member #84765
    wzp
    Moderator

    Could you please show a complete log example, that demonstrates this issue?  You do not need to redact anything.

    • This reply was modified 2 years, 6 months ago by wzp.
    December 7, 2022 at 5:59 pm in reply to: Renewals sometimes applied to incorrect member #84762
    wzp
    Moderator

    We require our members to login before selecting “renew”. Despite this, sometimes (not always) the renewal is applied to a different member…

    1. Keep the debug logs turned on, until the situation is understood/Resolved. This will allow you to see what payment notification the plugin is receiving and if that matches with what is expected.
       
    2. Place the actual renewal button on a protected page, or in a protected section, that can only be accessed if the member is logged in.
       
    3. Are you using any page caching plugins on your site? If so, which one?
    December 1, 2022 at 5:52 pm in reply to: Affiliate Mass payment queries #84757
    wzp
    Moderator

    I think you are overthinking the problem of how mass payment works. Have you read this?

    How to Make a PayPal Mass Payment


    Once the mass payment file is created; you must MANUALLY initiate the mass payment process, per the video. At this point; you already know who the payments have been made to; and you can feed the file into a mail-merge program.

    November 18, 2022 at 7:18 pm in reply to: Error loading wp-load.php from post.php #84739
    wzp
    Moderator

    Please first try downloading, and installing a “fresh copy” of the plugin files.

    Re-install or Load a Fresh Copy of the Plugin(s)

    November 4, 2022 at 6:25 pm in reply to: Adding Phone Number to check out (Stripe) #84731
    wzp
    Moderator

    That email would have been sent to the email address used to purchase the plugin & addon.

    November 3, 2022 at 6:35 pm in reply to: Coupon with a minimum amount purchased under a single category #84728
    wzp
    Moderator

    eStore conditional coupons do not support Boolean operations. If you absolutely need something “like that,” we *might* be able to do a custom work order.

    Need Custom Work Done?

    October 17, 2022 at 5:59 pm in reply to: Adding Phone Number to check out (Stripe) #84721
    wzp
    Moderator

    Is this related to, the similar post, from 2018 that you started?

    Stripe Payment gateway – making telephone a required field & including in email

    October 2, 2022 at 6:32 am in reply to: WP eMember No Longer Creating New User Accounts For Every New User #84700
    wzp
    Moderator

    Any ideas how to resolve this or should I just create a brand new payment button to use for new subscribers?

    As suggested by @admin, trying to reuse existing buttons, etc. could be an issue.

    October 2, 2022 at 6:23 am in reply to: Inventory & Variation issues #84699
    wzp
    Moderator

    …the number of sales attributed to the product are more than the number of orders I can see in the Customer Management area…

    I’m going to take a “shot in the dark,” on this. I see you have another support issue ongoing with @admin, in which the issue of PHP 8 compatibility is raised.

    In your screenshot, for the “No Lunch” option; the “Assign a Price” box is unchecked. What happens if you assign a price of “0” to it?

    • This reply was modified 2 years, 9 months ago by wzp.
    September 29, 2022 at 4:26 pm in reply to: Inventory & Variation issues #84689
    wzp
    Moderator

    Use a pastebin service or Google Drive and post a link.

    September 28, 2022 at 5:12 pm in reply to: Orders not showing up in Order Management #84634
    wzp
    Moderator

    Is this related to your other support request?

    Inventory & Variation issues

    Please turn on the debug logs, and determine if anything “different” occurs when processing the products.

    September 28, 2022 at 5:08 pm in reply to: Inventory & Variation issues #84633
    wzp
    Moderator

    Did you set this up as a PHYSICAL or DIGITAL product?

    There is ONE variation, with 3 choices?

    The variation setup is in accordance with the addon documentation?
    https://www.tipsandtricks-hq.com/ecommerce/wp-content/uploads/docs/doc_eStore_advanced_variations_ui_addon.pdf

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Viewing 15 posts - 61 through 75 (of 6,723 total)
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