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Well, for those who want to know why downloads terminate in mid transfer, I was able to “catch” this at the end of an 80 MB test file that aborted at the 50 MB mark…
<html><head>
<title>200 OK</title>
</head><body>
OK
<p>The server encountered an internal error or
misconfiguration and was unable to complete
your request.</p>
<p>More information about this error may be available
in the server error log.</p>
<address>Apache Server at yoursite.com Port 443</address>
</body></html>
@jesssse @timprebble @scottonstott @ToneManufacture @sayWhat and anyone else who has large test files…
Disclaimer: No promises, but we’d like you to tryout a change we made last night to one of the download methods.
1. Download version 4.6.3 of eStore:
https://support.tipsandtricks-hq.com/automatic-update-request
2. Install the update:
http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-installation-and-usage-guide-31
3. If you are using the plugin’s downloads folder to store you files, remember to delete the ,htaccess file after the update (because it gets replaced).
4. WP eStore -> Settings -> Addon Settings -> Download Manager Related
a. Automatic URL Conversion Preference -> Do Not Convert
b. Download Method -> Method 7, cURL
Note: If you don’t see Method 7 it means the cURL library is not installed on your server. Also, please write down your current settings in case you decide to go back to what you previously were using.
5. Update/Save the new settings.
6. Please try it out and report back. Tell us the size of the file(s) used and the results.
When creating individual products, you would enter the fully qualified (HTTP) URL that corresponds to that particular product, into the “Digital Product URL” field. When you save the information, eStore assigns a “Product ID” number to the product.
When creating “bundled products,” you would enter the coma separated, “Product ID” numbers of each product component into that same field. So if you are selling 6 individual tracks, whose assigned Product ID are 1,2,3,4,5,6 as a bundled “album,” whose product ID would be 7; you would enter 1, 2, 3, 4, 5, 6 into the Digital Product URL field.
Alternatively, if you are not selling individual tracks, but still have the album broken into track files; you can replace the 1-6 with the (coma separated) actual (fully qualified) URL of the track files.
Divide the album into individual track files. Offer each track file as an individual product, or offer an album “bundle” of all the individual track files. So if an album contains 6 tracks, you might have 7 products; 6 individual products of 1 track file each and 1 album “bundle” of all 6 track files.
The reason for breaking the album into individual track files is that it is easier for a customer to download smaller files than having to sit through 1 large download; hoping that nothing “goes wrong” with the download.
Oh yeah, you mentioned you also have the PDF Stamper as well. Try to verify that eStore works with unstamped files first, before trying to get it working with stamped files.
Using the latest version may correct the problems you are having.
The .htaccess file that is mentioned is in the downloads folder of the plugin. The “.” at the beginning of the file name makes it invisible. Akso there is an empty index.html file in that folder used to prevent people from casually browsing for download files. Using an FTP client will allow you to see the real contents of the folder.
The plugin must be manually updated according to these instructions…
http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-installation-and-usage-guide-31
Upgrading an existing eStore installation does not require license reactivation.
Umm, did I cover everything?
Hi,
I noticed that you said you “unchecked” the automatically convert URL box. In the latest versions of eStore, it is a drop-down selection of “Absolute, Relative and Don Not Convert.” Please upgrade to the latest version.
https://support.tipsandtricks-hq.com/automatic-update-request
I’m glad we isolated the issue to the stamper. Amin will have to address any stamper related issues.
If you took a product from a page that does have a working buy now button, and put it on *that* page, does the buy now for that (working) product suddenly stop working?
Permissions will mess things up. If you can’t access the original PDF file with your browser, then neither can the stamper.
If you can get the stamper to work manually, I think the eStore will work fine with it. But if you can’t get manual stamping to work, we must wait for Amin to wake up.
