Requested File Could Not Be Found

[wzp]

Permissions will mess things up. If you can’t access the original PDF file with your browser, then neither can the stamper.

[mikru2010]

After iw as able to get the stamper to work manually on a file of similar size, my test purchase went through and the downloadlink worked.

BUT – it really took a long, long time until i got redirected from Paypal to my thankyou page.

Seems like the stamper was working in the background

What would happen if a cusomer clicks on the redirect link paypal offers?

[wzp]

I’m glad we isolated the issue to the stamper. Amin will have to address any stamper related issues.

[jerelmani]

Hi Everyone,

I’m having the exact same problem described in this thread. After making a purchase it takes a very very long time to return to the thank you page.

Also i am getting mutliple emails sent out as well. When i go to the wp-stamper/stampedfiles folder it has multiple versions of the pdf. Has Amin worked out a solutions.

Many thanks

jerel

[amin007]

There are no known issues here. The problem was that the file being used to stamp wasn’t a properly formatted PDF file so the PDF stamper got confused and couldn’t stamp it. Before you try out a sale you must make sure the manual stamping of the file works. So please go to the manual stamping menu of the PDF stamper plugin and let me know if you can successfully stamp the file from there.

[davemacguitar]

Hello

In my case seller and buyer emails are not sent even though purchases are approved … my debug log has these messages in it … what permission levels should my wordpress site have as this looks like a permission thing.

Debug is enabled. Check the ipn_handle_debug.log file for debug output.

Warning: fopen(ipn_handle_debug.log) [function.fopen]: failed to open stream: Permission denied in /www/mywebsite.com/wp-content/plugins/wp-cart-for-digital-products/paypal.php on line 740

Warning: fwrite(): supplied argument is not a valid stream resource in /www/mywebsite.com/wp-content/plugins/wp-cart-for-digital-products/paypal.php on line 741

Warning: fclose(): supplied argument is not a valid stream resource in /www/mywebsite.com/wp-content/plugins/wp-cart-for-digital-products/paypal.php on line 742

with thanks, Dave

[wzp]

The plugin directory should have 755 permissions. Each of the *.log files should have 644 or 600 permissions.

[davemacguitar]

Thank you WZP, appreciate this.

It all looks like it is in order permissions wise.

But here is my suspicion. I have never been able to add plugins or themes using the auto function in the admin dashboard as wordpress can’t seem to find the plugins folder or has an issue with the ftp connection. I have to do all the theme and plugin stuff manually using Transmit. That makes me suspicious of many things.

So secondly, I am now real world testing my store with real penny sales and am having the identical issues as kimpomares (5 days ago) https://support.tipsandtricks-hq.com/forums/topic/all-works-fine-in-sandbox-mode-but-no-registration-email-sent-in-real-mode with paypal email receipts and IPN page on site working perfectly but NO product sale details with download links being emailed to myself nor customer.

AND seeing that the log files aren’t being written to, well … there’s the rub.

Insights most welcomed

[Ivy]

Hi, Please see the following forum post about what to do if the debug is empty:

What to do if the Debug file is empty or New Debug info is not getting added

Let us know how it goes.

[davemacguitar]

Hi Ivy

Thank you for the get back. I am working from Australia so timezone issues delayed my response. From amin007 debug steps;

1) “Enable Debug” checkbox, yes

2)”Use Automatic Post Payment Processing” checkbox,yes

3) Permission check http://www.yoursite.com/wp-content/plugins/wp-cart-for-digital-products/paypal.php gets errors;

Debug is enabled. Check the ipn_handle_debug.log file for debug output.

Warning: fopen(ipn_handle_debug.log) [function.fopen]: failed to open stream: Permission denied in /www/davidrossmacdonald.com/web/DavesWeb2.0/wp-content/plugins/wp-cart-for-digital-products/paypal.php on line 740

Warning: fwrite(): supplied argument is not a valid stream resource in /www/davidrossmacdonald.com/web/DavesWeb2.0/wp-content/plugins/wp-cart-for-digital-products/paypal.php on line 741

Warning: fclose(): supplied argument is not a valid stream resource in /www/davidrossmacdonald.com/web/DavesWeb2.0/wp-content/plugins/wp-cart-for-digital-products/paypal.php on line 742

This error message repeats 4 more times.

NB, IPN notification emails stop when 4 or more goods in cart are bought and customer buying details don’t log properly when more than 1 item is purchased.

Permissions;

wp-cart-for-digital-products (775)

paypal.php (664)

ipn_handle_debug.log (644)

paypal.php code lines called in error

LINE: 739// Write to log

LINE: 740 $fp=fopen($this->ipn_log_file,’a’);

LINE: 741 fwrite($fp, $text );

LINE: 742 fclose($fp); // close file

So, I increased the permissions for the debug file and now everything seems to work well. IPN email notifications are now sent to buyer & seller correctly regardless of number of items in cart, all download links viable, all good.

So, increasing the permissions to the ipn_handle_debug.log has solved my problem, where earlier due to the weird systematic ways in which IPN emails were being handled I assumed the error was more sinister.

Thank you IVY and eStore

much respect, Dave

[Author]

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