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wzp

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Viewing 15 posts - 6,526 through 6,540 (of 6,723 total)
← 1 2 3 … 435 436 437 … 447 448 449 →
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  • November 7, 2010 at 4:06 pm in reply to: Does stamping work when files are zipped and when customer doesn't use Paypal? #26248
    wzp
    Moderator

    Files to be stamped must be uncompressed PDF files. The free “squeeze form” download button will stamp files.

    November 7, 2010 at 3:52 pm in reply to: Requested File Could Not Be Found #26230
    wzp
    Moderator

    Delete any “.htaccess” files from the downloads directory.

    November 7, 2010 at 3:36 pm in reply to: Requested File Could Not Be Found #26228
    wzp
    Moderator

    What version of PHP are you running?

    Is the hosting done by yourself, or a hosting company?

    November 7, 2010 at 3:23 pm in reply to: Requested File Could Not Be Found #26226
    wzp
    Moderator

    WP eStore -> Settings -> Addon Settings -> Download Manager Related -> Automatic URL Conversion Preference

    Try the “Do Not Convert” option.

    November 7, 2010 at 2:53 pm in reply to: Requested File Could Not Be Found #26224
    wzp
    Moderator

    “Requested File Could Not Be Found” is no longer a valid error message. Please upgrade to the latest version of eStore and try again:

    https://support.tipsandtricks-hq.com/automatic-update-request

    If you still are having problems, please enable debugging and look in the download_manager_debug.log file for clues as to what may be going on.

    November 6, 2010 at 3:43 pm in reply to: Customizing the Squeeze Page Download Email #26175
    wzp
    Moderator

    Right now, there is no support for free download link e-mail templates.

    However, if you are brave enough and “want it now…”

    Warning: Running with scissors (highly technical information) ahead…

    Inside the eStore_includes2.php file there are two functions defined:

    eStore_send_free_download1() and eStore_send_free_download2()

    eStore_send_free_download1() is used for the Ajax free download buttons and eStore_send_free_download2() is used for the non-Ajax buttons.

    You can hard code the messages there.

    Always run with scissors pointed down, or you’ll put someone’s eye out.

    November 6, 2010 at 4:56 am in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19636
    wzp
    Moderator

    Ok, here is what we know…

    At some point, large files are causing the download script to be terminated in mid transfer.

    You’ve probably looked at the code in the download.php file already, for method #1, and have seen the great lengths we’ve gone through to catch all possible errors that might occur.

    The test script reveals that PHP “thinks” we have overridden the script timer, but the log files tell a different story — that something on the server is terminating the script.

    I’ll have to research this some more, but I don’t think any extra scripting on your part will correct the problem, because it is something external to PHP that is causing the scripts to terminate.

    November 5, 2010 at 11:38 am in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19633
    wzp
    Moderator

    @jesssse

    WARNING — More running with scissors (highly technical information) ahead…

    You can try executing this script to test if the set_time_limit() is being ignored by your provider. I know it works under PHP 5.2 and up, but have not tested on other versions.

    <?php

    echo ‘Default Maximum Script Execution Time is = ‘.ini_get(‘max_execution_time’).”;

    set_time_limit(0);

    echo ‘Maximum Script Execution Time is now = ‘.ini_get(‘max_execution_time’).”;

    ?>

    When executed from the browser, the output should look something like:

    Default Maximum Script Execution Time is = 60

    Maximum Script Execution Time is now = 0

    Caveat… it is unknown whether of not, if the set_time_limit() is being restricted, if PHP will still set the requested value and then simply “ignore it.” Only the previously suggested checking of the debug files is a sure way to determine if the script was killed off by PHP.

    Now, I am going back to sleep, lol…

    November 5, 2010 at 10:37 am in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19632
    wzp
    Moderator

    @jesssse

    WARNING — Running with scissors (highly technical information) ahead…

    It occurred to me in my sleep (yeah, I’m like that) that since a 600mb file takes a considerable amount of time to transfer; the problem may be that your provider is terminating the download script, because they have restricted the use of the set_time_limit() function:

    http://php.net/manual/en/function.set-time-limit.php

    At the start of every download, eStore issues a set_time_limit(0) call. However, because it is a void return, there is no way to determine if the call was successful; other than to see if the script successfully completes.

    To determine if eStore completed executing its scripts without being terminated, please enable the debugging logs. Attempt a download and then look in the “download_manager_debug.log” file. The normal sequence of messages should include a “dispatching DL method” entry, followed by some kind of DL completed entry. If the script was terminated by PHP, the last entry should be just the “dispatching DL method” message. If the script completed without being terminated by PHP, the last entry should be some message of download success or failure message.

    November 5, 2010 at 3:37 am in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19631
    wzp
    Moderator

    @jesssse

    Under the WP eStore -> Settings -> Addon Settings -> Download Manager Related settings, have you tried the different download methods?

    November 4, 2010 at 11:34 pm in reply to: Problem with email of encrypted link #26095
    wzp
    Moderator

    8)

    Outbound e-mail delays are a function of both network delays AND throttling by your hosting provider. Your mileage will vary, depending upon what you pay for…

    Have fun.

    November 4, 2010 at 11:07 pm in reply to: Problem with email of encrypted link #26093
    wzp
    Moderator

    Did you try the “Do Not Convert” setting yet?

    November 4, 2010 at 11:01 pm in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19629
    wzp
    Moderator

    Are you trying to do a download, without the use of any other download plugins, just the download feature built into the browser?

    What browsers (including version) have you tried?

    Have you tried any of the other “download methods” listed under WP eStore -> Settings -> Addon Settings -> Download Manager Related -> Download Methods ?

    November 4, 2010 at 10:54 pm in reply to: Problem with email of encrypted link #26091
    wzp
    Moderator

    WP eStore -> Settings -> Addon Settings -> Download Manager Related -> Automatic URL Conversion Preference -> Do Not Convert

    November 4, 2010 at 12:57 pm in reply to: Warning: include error message #26071
    wzp
    Moderator

    Instead of the “server’s roor-root” directory, how about trying the “/home/mysite/public_html document root” directory? In other words, it looks like you are trying to access a file that is located outside the web server’s document directory tree.

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