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Does your WordPress site send you any other email messages? For example, if a new user registers does the new user get a WP generated password message, or do you receive the new user registration message?
WP eStore -> Settings -> General Settings -> Email Settings -> Send Emails to Buyer After Purchase -> Checked
If that does not work, try this additional step…
WP eStore -> Settings -> General Settings -> Email Settings -> Use WordPress Mailing System -> Opposite of whatever it is now.
You may be over thinking the setup process…
http://www.tipsandtricks-hq.com/wordpress-estore-startup-guide-for-dummies-1107
http://www.tipsandtricks-hq.com/playing-in-paypals-sandbox-2880
“…All three products are available as FREE downloads. The free versions display a sponsor page in your web browser each time you run the software. If you would prefer not to see sponsor pages, you may upgrade by obtaining individual keys for each product at any time for $9.95 each.”
Maybe that sponsor stuff is making its way into the file.
What does the PDF content discuss? Does it contain any images or other content that lives on facebook? Maybe an image of a “Like button?”
You can use the automated update request system, at any time…
https://support.tipsandtricks-hq.com/automatic-update-request
The reason there are no issues when not using encrypted links, is because the web server is directly feeding them to the browser. When using encrypted links, the files are shunted through eStore, which masks the file’s true origin from the browser.
Processing of encrypted link downloads uses PHP resources, both in execution time and memory. Depending upon your hosting service, you may be limited in the amount of these resources.
The problem will also occur if the customer is using a download manager, that attempts to open multiple “streams” on the same file.
Updates around here can occur on a daily basis…
Good suggestion. Please add to the wishlist…
http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-wishlist-feature-suggestions-148
WP eStore -> Settings -> Payment Gateway Settings -> PayPal Settings -> Use PayPal Payment Gateway -> Checked?
@vfontjr — And I thought it was my imagination when that happened to me.
You can get a “fresh” copy of the latest files from here…
https://support.tipsandtricks-hq.com/automatic-update-request
