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Add product does not work

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Add product does not work

  • This topic has 9 replies, 5 voices, and was last updated 14 years, 1 month ago by amin007.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • December 11, 2010 at 9:23 am #2361
    okgood
    Member

    Hello … I’m a happy customer of your eStore and have been selling downloadable products since June 2010. I now have a new product to sell and when I tried to “add a product” it would not work.

    The result of me adding a product was a message saying the new product was saved (or added), but then when I go to Manage Products it is not on the list of available products. I tried it several times, even copying the details from an existing product and then simply changing the name of it. This also failed to create a new product.

    What am I doing wrong?

    December 11, 2010 at 10:47 am #27281
    okgood
    Member

    Just wanted to add the following:

    1/ No, I did not recently upgrade versions

    2/ Just to see if it would help, I deactivated, then reactivated, with no change to problem

    From reading your troubleshooting site, it seems that there is a problem with creating tables or blank tables, but how do I fix this myself. Do you need to jump on my server?

    Thanks.

    December 11, 2010 at 10:23 pm #27282
    amin007
    Participant

    This does look like a database columns out of sync type issue. The only way this happens is if you update the plugin and not do a reactivation or you change database related code in the plugin without properly changing the table structure.

    Did you try updating the plugin from here?

    https://support.tipsandtricks-hq.com/update-request

    December 12, 2010 at 9:50 am #27283
    okgood
    Member

    I just requested and received an automatic update and then installed it, then de/reactivated the plugin. I received the following error messages when creating my new product:

    Add/Edit Products

    The URL specified in the “Button Image URL” field does not seem to be a valid URL! Please check this value again:

    http://www.vertical-studios.net/images/buy now button.jpg

    Product “Colorado Camping Weekend (day 1 of 4)” created.

    Warning: get_headers() [function.get-headers]: URL file-access is disabled in the server configuration in /data/20/1/113/53/1765705/user/1908746/htdocs/verticalstudios/wp-content/plugins/wp-cart-for-digital-products/eStore_utility_functions.php on line 31

    Warning: get_headers() [function.get-headers]: This function may only be used against URLs. in /data/20/1/113/53/1765705/user/1908746/htdocs/verticalstudios/wp-content/plugins/wp-cart-for-digital-products/eStore_utility_functions.php on line 31

    You can add a new product or edit an existing product from this interface. When creating a new product you can choose to copy the details from an existing product too (see the option below). This option is helpful when creating multiple products with similar details.

    December 12, 2010 at 4:17 pm #27284
    wzp
    Moderator

    You can’t have spaces in the file name, unless you enter “buy now button.jpg” as “buy%20now%20button.jpg”

    But to make life easier on yourself, just don’t insist on having spaces in your filenames 8)

    December 12, 2010 at 8:16 pm #27285
    okgood
    Member

    And the error messages:

    Warning: get_headers() [function.get-headers]: URL file-access is disabled in the server configuration in /data/20/1/113/53/1765705/user/1908746/htdocs/verticalstudios/wp-content/plugins/wp-cart-for-digital-products/eStore_utility_functions.php on line 31

    Warning: get_headers() [function.get-headers]: This function may only be used against URLs. in /data/20/1/113/53/1765705/user/1908746/htdocs/verticalstudios/wp-content/plugins/wp-cart-for-digital-products/eStore_utility_functions.php on line 31

    December 13, 2010 at 12:05 am #27286
    amin007
    Participant

    Your site doesn’t have URL fopen eanbled so when you add a product and the plugin tries to verify if the URL you entered is correct or not it is showing this error. In your case just ignore this warning because you will only see this in your admin when you add or edit a product. It won’t cause any other issue.

    February 26, 2011 at 10:49 pm #27287
    babouyes
    Member

    I just had the same problem. Added a new product, and nothing happened. I got the message “New product added”, but it was not there.

    I went to phpmyadmin and ran the sql code: REPAIR TABLE for all wp_estore* tables. Now it’s working fine again… very strange!

    March 15, 2011 at 3:15 am #27288
    estore2011
    Member

    I just transferred my web site from my localhost to godaddy. Estore is not reading my tables in the database. I checked they are in the database. I try to add a product and it says it saved, but when I go to manage products, it does not work. I can’t see any of my products from the database. What can I do? Do I need to change the settings some where. I changed all the localhost/wordpress to my URL and it still doesn’t work. What to do

    March 16, 2011 at 1:10 am #27289
    amin007
    Participant

    It is easy to make mistakes when transferring the database tables. Please do the following:

    1. Go to your PHPMyAdmin from the cPanel and go to the wordpress database

    2. Delete all the eStore tables from this database

    3. Deactivate and reactivate the eStore plugin

    4. Add a product using the “Add/Edit” product menu

    5. Does the product get added now?

    If it does get added properly that means the database tables were created properly so you can go back in the PHYMyAdmin and import the product data into the eStore tables. So don’t transfer the full tabase just transfer the data into the table created by eStore.

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