Forum Replies Created
-
AuthorPosts
-
April 5, 2011 at 9:25 pm in reply to: Download file cannot be found. Please let us know. Thank you! #29307
wzp
Moderator“Error!” is what the PDF Stamper calls a file that could not be stamped. Can you manually stamp the same file?
wzp
ModeratorYou can use free programs such as DiffMerge and ExactFile to compare existing and updated plugin directories…
http://www.sourcegear.com/diffmerge
Or, if you’re old-school like me, you can use…
% diff -r –brief current-version-plugin-directory updated-version-plugin-directory
wzp
ModeratorPlease see if any of these apply to your situation…
https://support.tipsandtricks-hq.com/forums/topic/cant-get-to-the-settings-page-after-install
wzp
ModeratorI think it’s supposed to be “CAD,” not CDN.
wzp
ModeratorYes, please try from the beginning.
If you have Firefox, you can use the FireFTP plugin; which gives you FTP from within Firefox. I use it all the time…
wzp
ModeratorI’m going to assume that you did something like this…
1. Deactivate plugin
2. Delete existing plugin folder.
3. Uploaded zip file.
4. Unzip file into the plugin directory.
5. Activate plugin.
Is this correct?
If you don’t have FTP, how did you upload the zip file?
wzp
ModeratorYou must follow the directions in the previously mentioned URL. Do not use WordPress to do the upgrade.
wzp
ModeratorAre you following these upgrade instructions?
http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-installation-and-usage-guide-31
How exactly did you get the error message?
wzp
ModeratorThe IonCube loader *does* run under Windows…
http://www.ioncube.com/loaders.php
GoDaddy will provide assistance if requested, via their toll (non 800) help line.
wzp
ModeratorMaybe I need to incorporate some sort of input validation…
wzp
ModeratorP.S. A common mistake is to create bucket names with upper case letters…
http://docs.amazonwebservices.com/AmazonS3/latest/dev/index.html?BucketRestrictions.html
wzp
ModeratorReplace “bucket” with the name of your S3 bucket and “object” with the name of your file.
wzp
ModeratorGiven that both the Absolute and Relative URL conversion preferences do not work for you; and the fact that your hosting package is so locked down; my recommendation is that, if you want to continue using your current provider, that you implement the Amazon S3 integration feature.
By doing so, you are effectively outsourcing the storage and downloading of files from your server to the faster and more reliable Amazon S3 servers.
Amazon Web Services Simple Storage Service (AWS S3) Integration
When you begin looking for another host, please specifically look for these items, based on the messages returned in you log file:
* Ability to turn off PHP Safe Mode (mandatory). This is where most of the problems come from.
* Ability to use URL aware fopen() calls in PHP (should have). Affects ability to use cURL and ability to access files stored under a different subdomain.
* Ability to affect maximum PHP script execution time (mandatory). Without this ability, your self hosted downloads may be truncated.
* Ability to use cURL (nice to have, but optional). Affects ability to use DL method 7. eStore tried using method 7 in your case because Absolute and Relative URL conversion failed.
wzp
ModeratorWow, also be aware that whoever your hosting provider is, has your account really locked down. You may need to switch to the Amazon S3 integration mode.
wzp
ModeratorChange the URL conversion preference to “relative.”
-
AuthorPosts