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January 7, 2021 at 6:16 pm in reply to: Small doubt re WP Emember via eStore – why use BUY NOW button shortcode? #82253
wzp
ModeratorIf the membership is a “one-off” purchase, without recurring payments, use a “Buy Now” button. If the membership is a subscription, that requires recurring payments, use a “Subscription” button.
January 5, 2021 at 6:34 pm in reply to: Does Emember work with any other forum plugin other than bbpress? #82233wzp
ModeratorIs there a specific forum plugin you are thinking about?
January 5, 2021 at 6:31 pm in reply to: emember – Any shortcodes that can be used by an admin to fetch a user's info #82232wzp
ModeratorI am particularly interested in a shortcode which displays a members status in a form
As a logged in member? Please be more specific about what you are trying to do.
December 31, 2020 at 6:02 pm in reply to: eMember – display conditional content based on multiple membership levels #82211wzp
ModeratorIt would have to be a custom work order. Please request a quote and a developer will get back to you.
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This reply was modified 5 years, 3 months ago by
wzp.
wzp
ModeratorThe Manage Products page did not update the “Sale Count” column. So the available class seats is now incorrect.
You must manually correct the inventory count; because, as in real-life, there are so many ways the refund process could have ended. For example, when requesting a refund from Amazon; they will sometimes tell you not to return a physical product.
wzp
ModeratorPlease provide us with a link to a test page, and tell us what you are trying to change.
December 28, 2020 at 7:14 pm in reply to: Price doesn’t update according to selected variation #82198wzp
ModeratorYou won’t lose your data; because it is stored in the WordPress database, not in the plugin directories. THE ONLY WAY to lose data, is if you take a deliberate action, to “drop (delete)”the existing database tables. When you reinstall and reactivate the plugins, they will recognize the previously stored data.
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This reply was modified 5 years, 3 months ago by
wzp.
December 28, 2020 at 4:18 pm in reply to: Price doesn’t update according to selected variation #82194wzp
ModeratorWordPress 5.6 has been tested against all current versions of our plugins. When you updated WordPress, did you also update all of the Tips & Tricks HQ plugins and addons?
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This reply was modified 5 years, 3 months ago by
wzp.
December 27, 2020 at 4:27 pm in reply to: Price doesn’t update according to selected variation #82186wzp
ModeratorI already tried disabling all other plugins.
Does that include any page caching plugins, as well?
Also, please check for possible JavaScript errors, on your site.
December 26, 2020 at 4:03 pm in reply to: Send a Registration Link to Imported WP Users to update their profiles #82183wzp
ModeratorThere is no mechanism for sending registration links, in bulk.
We do have an addon for sending email broadcasts to selected members.
Because you know who the imported members are; once you’ve imported their information, you can send a broadcast email to the affected members, telling them to reset their passwords and update their profiles.
If you really have your heart set on a functionality similar to what you have described; it would have to be in the form of a custom work order request/quote, and a developer will get back with you.
December 24, 2020 at 3:12 pm in reply to: Send a Registration Link to Imported WP Users to update their profiles #82177wzp
ModeratorBulk importing of members does not generate any emails. HOWEVER… because imported members are assigned a new “random” password; members normally must visit the “forgot password page” to login. You could customize the forgot password page, with whatever reminder messages you find appropriate.
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This reply was modified 5 years, 3 months ago by
wzp.
wzp
ModeratorPlease turn on the debug logs and see if an IPN is being received.
wzp
ModeratorAlso, the version number in my plugin list shows it as v2.7, but on the receipt creator page is says it’s v2.2.1 which looks like a much earlier version number. Do I have the current version? Or has a solution been found?
Please update all of your plugins, and see if anything changes.
December 16, 2020 at 4:33 pm in reply to: Upgraded membership retains previous membership level as secondary #82139wzp
ModeratorIf you are familiar with PHP coding, try playing with this…
$emember_auth = Emember_Auth::getInstance(); $member_id = $emember_auth->getUserInfo('member_id'); $all_level_ids = emember_get_all_level_ids_of_a_member($member_id);You’ll end up with an array of all membership levels a person belongs to. Maybe you can do something with that? Hopefully, the first element is the base level.
wzp
Moderator“Subscriptions” are classified as payment contracts, between the member and the payment processor (i.e. PayPal). Once a subscription (payment contract) is set into motion, it continues until it expires or is cancelled; there are no provisions to “modify it.” This limitation is dictated by the payment processor, not the plugin developers.
Is there an easier way than to make them cancel their existing subscription and then to add the new one?
Make the higher level tier “attractive enough,” so they would immediately sign up for that. Streaming service and cell phone plans are good examples. You can even offer a “free trial period” for the higher tier, before they are charged; but immediately charge them for the lower tier.
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This reply was modified 5 years, 3 months ago by
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