Stripe disconnecting with emember when live

[museum]

Hi,

we have the stripe plugin with emember.

When in test mode, it works perfectly but when we go to live mode with stripe the payment is taken but there is no basic user account created within emember. So essentially when live, the two plugins seem to disconnect,

thx

David

[wzp]

Please turn on the debug logs and see if an IPN is being received.

[admin]

Most likely the webhooks are not configure for the live mode. Debug logging data will be helpful for this.

Are you accepting Stripe payments via our WP eStore plugin? Or our Stripe payments plugin?

Once I know that answer, I can guide you more in terms of what you should check.

[Author]

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