Forum Replies Created
-
Posts
-
Hi, I believe PHP session is not working on your server. Please do the tests outlined in the following post:
https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly
Hi, I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
Hi, there was a minor bug in the autoplay option. We have just released an update to fix this issue. Please get a fresh copy of the plugin and see how it goes:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
It turned out that the theme was automatically modifying the video embed code. As soon as I switched to a different WordPress theme the issue went away.
Hi, I just tried a checkout and it did take me to the correct page:
[https://realskinsolutions.com/collect-details/]
Hi, the audio shortcode is implemented via HTML5. So just like a HTML5 video there is an option to specify a poster (cover_image). But once the audio starts playing it will disappear. This is how it works. The poster is only there until the media starts playing.
Hi, I believe you have enabled the ajax option for “Add to Cart” buttons:
Your “Add to Cart” button is still functioning properly but it’s adding the product to the shopping cart via ajax. If you go to your checkout page afterwards you will see that the product has been added to the cart already: [http://thetravelingsoulpress.com/checkou]
If you want to dynamically add a product to the shopping cart (using ajax) I don’t think you need to use the “automatic redirection” option. You can just directly show the shopping cart on your ebook page.
Alternatively, Turn off the ajax option on the add to cart buttons and then you can use that auto redirection after the item is added to the cart.
Hi, Can you please go through the following checks to see if you have a PHP session issue:
https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly
Hi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
Hi, Fancy redirection may not work properly on some sites. So if it’s the source of this issue I would recommend you to turn it off.
If the sandbox transaction goes through you should be able to do a live one as well. You can change the api credentials back to the lives ones and give it a try.
Hi, lightbox heavily relies on JavaScript. So you need to make sure that your shortcode page doesn’t have any JavaScript error in it.
Currently I can see the following errors on your webpage:
Uncaught SyntaxError: Unexpected end of input (line 126)
Uncaught TypeError: Object #<Object> has no method 'carouFredSel' (line 87)You can also easily check for errors by yourself:
https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site
Where are the errors coming from?
I believe your theme is not following the WordPress api for including jQuery. It seems to be directly including a very old version of jQuery:
<script type="text/javascript" src="http://clients.thai-style.co.uk/wp-content/themes/theme/js/jquery-1.4.2.min.js"></script>WordPress 3.6 comes with jQuery 1.10.2 which every plugin and theme should be using.
Please note that only one copy of jQuery can be included on a particular page and it needs to be included using the proper WordPress api (two or more copies will trigger errors). You can learn more about it here: https://support.tipsandtricks-hq.com/forums/topic/lightbox-ultimate-clicking-on-the-anchor-does-not-display-any-overlay
