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Add to Cart Button and Buy Now Button issues: Not working at all.

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Add to Cart Button and Buy Now Button issues: Not working at all.

Tagged: add to cart, buy now, not working, troubleshooting, WP eStore

  • This topic has 7 replies, 4 voices, and was last updated 11 years, 9 months ago by wpCommerce.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • May 10, 2011 at 4:55 pm #3367
    christineg
    Member

    I installed the WP eStore plugin no problem, but now I am having issues getting the buttons to work.

    I made a test page here:

    [http://www.handmaderesults.com/estore-test-page/]

    The add to cart button does nothing, but the buy button works on this page.

    Strangely, the add to cart button did show items in a cart when I first installed the plugin, but has since stopped working. It doesn’t add anything to a cart at all.

    (Don’t know if this is relevant, but I purchased the plugin originally because using the paypal code with no plugin didn’t do anything but redirect to the top of the page. WP Simple Shopping cart plugin worked fine, so I upgraded.)

    On the actual product page where I want the buy now button to work, it doesn’t work at all. I put an add to cart button first, but that didn’t work. (Simple shopping cart plugin did seem to be working on this page though).

    Here’s the page where nothing works: [http://www.handmaderesults.com/promo/]

    Please help!

    (Further info: also trying to integrate with Wishlist member although haven’t reached that far yet. There are no cache plugins. The site is the main domain on a multi-domain hostgator business package)

    May 11, 2011 at 2:31 am #32283
    amin007
    Participant

    The common cause of this is that people forget to place the eStore’s shopping cart shortcode on the page.

    Just to double check… you have one of the following shortcode somewhere on this page

    [http://www.handmaderesults.com/estore-test-page]

    [wp_eStore_cart]
    or
    [wp_eStore_cart_when_not_empty]

    If you do then which one?

    May 11, 2011 at 2:37 pm #32284
    christineg
    Member

    This is all the shortcode on the page:

    [wp_eStore:product_id:3:end]


    [wp_eStore_fancy2 id=3]


    [wp_eStore_buy_now_fancy id=3]


    [wp_eStore_cart_fancy1]


    [wp_eStore_cart_fancy1_when_not_empty]

    You’ll notice if you go to the page, there is also a shopping cart on the sidebar. Nothing gets added anywhere.

    May 12, 2011 at 12:20 am #32285
    amin007
    Participant

    I don’t know if are seeing this but when I go to this page I don’t see any sidebar:

    [http://www.handmaderesults.com/estore-test-page/]

    The page looks like it is having rendering issue (broken HTML somewhere).

    I can see that you are using the W3 Total Cache plugin. Did you follow this post?

    https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin

    Can you also do this test and let me know what you find?

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    May 12, 2011 at 5:10 pm #32286
    christineg
    Member

    Hi,

    I fixed the issue with the css styling not showing up by disabling the W3 Total Cache plugin. I just installed it as per the post you referred to but I guess I didn’t do it correctly or it needs tweaking. In any case, that’s something to deal with later.

    I did the tests you recommended:

    I change the them to twenty-ten, the same results.

    I disabled all the plugins except the ones on your list

    http://www.tipsandtricks-hq.com/list-of-the-best-and-must-use-wordpress-plugins-535

    The add-to-cart still doesn’t work.

    I made a new buy button – it seems to work on the [http://www.handmaderesults.com/promo/]

    page so I’m not sure why the other one didn’t work – same configuration.

    But at least it works.

    Anything else to check for for the add-to-cart button?

    May 13, 2011 at 12:48 am #32287
    amin007
    Participant

    I have sent you an email to get site access so I can check out the back end.

    August 15, 2013 at 5:47 pm #32288
    Luc
    Member

    Hi Key Master I have the same problem.

    This the url of the page [http://www.guajiraband.com/fr/boutique/].

    Can you help me please. It was working fine last year but now it seems broken.

    Thank you

    August 16, 2013 at 1:29 am #32289
    wpCommerce
    Moderator

    Hi, Can you please go through the following checks to see if you have a PHP session issue:

    https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly

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