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Viewing 15 posts - 1,066 through 1,080 (of 2,908 total)
← 1 2 3 … 71 72 73 … 192 193 194 →
  • Author
    Posts
  • January 9, 2014 at 11:13 pm in reply to: 2014 Latest W3 Total Cache Settings for all plugins #60185
    wpCommerce
    Moderator

    @Theo, please check the link shared by mbrsolution. That will work with eMember as well.

    January 9, 2014 at 4:02 am in reply to: MP4 lightbox videos are not playing #60152
    wpCommerce
    Moderator

    You’re welcome. I’m glad to hear that it’s working for you now.

    January 8, 2014 at 11:49 pm in reply to: WP eStore – Order statuses / Order Management #31127
    wpCommerce
    Moderator

    @c450.net, please install a fresh copy of eStore and see how it goes:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    January 7, 2014 at 11:34 pm in reply to: Lightbox Ultimate – bad video playback #60004
    wpCommerce
    Moderator

    For some reason the player is not getting enough data from Amazon S3. Also the video can’t be paused once you hit the play button. This could be a conflict with another plugin.

    We will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    January 7, 2014 at 10:55 pm in reply to: MP4 lightbox videos are not playing #60150
    wpCommerce
    Moderator

    I can still see the following errors:

    1) Uncaught SyntaxError: Unexpected token < (index - Line 320) (Related to number 3 above)

    2)Uncaught TypeError: Object [object Object] has no method 'live'
    [http://dreamuniversity.com/wp-content/themes/buddyboss/_inc/global.js] (Line 267)

    January 6, 2014 at 11:40 pm in reply to: eStore – Shopping cart not keeping track of items #51667
    wpCommerce
    Moderator

    @swillyz, we need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    January 6, 2014 at 11:09 pm in reply to: Coupon Error Message – Cart does not meet the minimum requirement for this coupo #41583
    wpCommerce
    Moderator

    @nolmt60243, what do you mean by “There are multiple coupons with this title”? Coupon code has to be unique. You can only have one coupon with the code “2013price” for your site. If you create multiple coupon code with the same “CODE” then it won’t know which one to use.

    January 6, 2014 at 1:26 am in reply to: eStore – per customer product quantity limit bug #60140
    wpCommerce
    Moderator

    Hi, there was a minor bug in the per customer quantity limit feature of the plugin that we just fixed. I sent you the update copy via email. Let me know if you don’t receive it.

    January 5, 2014 at 11:04 pm in reply to: MP4 lightbox videos are not playing #60148
    wpCommerce
    Moderator

    Hi, there are multiple issues here:

    1) Your site is including a very old version of jQuery:

    <script type='text/javascript' src='http://ajax.googleapis.com/ajax/libs/jquery/1.8.1/jquery.min.js?ver=latest'></script>

    I don’t know if it’s coming from your theme or some other plugin. As of WordPress 3.8 every theme and plugin should be using jQuery 1.10.2.

    Lightbox Ultimate – Clicking on the Anchor does not Display any Overlay

    2) Lightbox Ultimate comes with Fancybox 2.1.5. But your theme is overriding the core fancybox JavaScript file with version 1.3.4 (very old):

    <script type='text/javascript' src='http://dreamuniversity.com/wp-content/themes/buddyboss-dreamu/_inc/js/fancybox/jquery.fancybox-1.3.4_patch.js?ver=1.3.4'></script>

    This is causing the following JavaScript errors:

    Uncaught TypeError: Cannot set property 'buttons' of undefined jquery.fancybox-buttons.js?ver=2.0.8:21
    Uncaught TypeError: Cannot set property 'media' of undefined jquery.fancybox-media.js?ver=2.0.8:89
    Uncaught TypeError: Cannot set property 'thumbs' of undefined

    You can also find those errors by yourself. Please take a look at the following post for more information:

    https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

    3) Your theme is formatting the shortcode content by customizing the wpautop function. This is making the shortcode broken:

    https://support.tipsandtricks-hq.com/forums/topic/wp-lightbox-ultimate-not-activating-video

    January 4, 2014 at 11:03 pm in reply to: Lightbox Ultimate – Cannot play MP3 with Image #60136
    wpCommerce
    Moderator

    Hi, our shortcode uses poster attribute of HTML5 audio. Unfortunately the poster will be shown until the user hits the play button (this is how it works).

    Can you please provide a link to the page so I can check the autoplay issue you are having?

    January 4, 2014 at 12:28 am in reply to: eStore – not receiving e-mail after purchase (CCBill) #60082
    wpCommerce
    Moderator

    I sent you an email with the IP address.

    January 3, 2014 at 10:45 pm in reply to: Editing WP eMember login widget/form #40003
    wpCommerce
    Moderator

    Hi, please open your eMember language file (example: eng.php for English) and search for the following piece of code:

    define('EMEMBER_WELCOME_PAGE', 'Welcome Page');

    Once you find it you can customize the text. For example:

    define('EMEMBER_WELCOME_PAGE', 'My Custom Page');

    For more information on customizing messages, see this post:

    https://support.tipsandtricks-hq.com/forums/topic/how-to-customize-various-textmessages-displayed-by-the-plugin

    January 3, 2014 at 4:47 am in reply to: eStore – not receiving e-mail after purchase (CCBill) #60080
    wpCommerce
    Moderator

    Hi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    January 2, 2014 at 11:02 pm in reply to: Can't change mail for product purchase notification #60077
    wpCommerce
    Moderator

    Hi, do you have any plugin installed that might override the email address? For example: A SMTP plugin.

    January 2, 2014 at 10:48 pm in reply to: capturing more information even when paying via paypal #21034
    wpCommerce
    Moderator

    Hi, you can enable the Collect Customer Input option to collect information from a customer during checkout. It’s under WP eStore->Add/Edit Products->Additional Product Details section.

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Viewing 15 posts - 1,066 through 1,080 (of 2,908 total)
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