Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Lightbox Ultimate – bad video playback

by

Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate – bad video playback

Tagged: amazon s3, lightbox, video

  • This topic has 8 replies, 3 voices, and was last updated 11 years, 4 months ago by wpCommerce.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • January 1, 2014 at 12:19 am #10331
    tim lowry
    Member

    I have tried several different ways to use lightbox and in every one of them the video hangs up, starts and stops, stutters etc.

    I can use JWplayer, youtube, vimeo and they all work fine when I embed the video and player on the page. the same exact video I play from lightbox that stuttered, plays perfectly in the other players. plus the flow player puts dots across the screen. I want to stream amazon s3 private videos for pay per view. I have followed the video for setting up private videos, but the lightbox won’t play the video smoothly.

    January 1, 2014 at 10:36 pm #60002
    wpCommerce
    Moderator

    Hi, can you please provide a link to the page in question so I can take a look?

    January 7, 2014 at 3:53 am #60003
    tim lowry
    Member

    [http://www.c3network.com/6days/test-movie]

    also you will see that my text link will not work either. I have tried each one separately on a page and they still don’t work. so I put both on the page so you can see the issue.

    January 7, 2014 at 11:34 pm #60004
    wpCommerce
    Moderator

    For some reason the player is not getting enough data from Amazon S3. Also the video can’t be paused once you hit the play button. This could be a conflict with another plugin.

    We will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    February 4, 2014 at 11:34 pm #60005
    theshift
    Member

    I have the same issue! It worked before, but now it is doing stuttering when it works in every other player. If you need to look at my site, let me know. Thanks!

    February 4, 2014 at 11:37 pm #60006
    wpCommerce
    Moderator

    @theshift, please provide a link to the page in question so I can take a look.

    February 4, 2014 at 11:43 pm #60007
    theshift
    Member

    Sure – it’s on my test page at [http://www.activeawarenessarts.com/test-for-products/]

    Thanks!

    February 5, 2014 at 8:05 am #60008
    wpCommerce
    Moderator

    Thanks. I also see some characters floating over the player. So there is a good chance that the plugin is conflicting with some other script. We will be able to tell you more once we get access to your site.

    Can you please fill out the form that I just sent you via email?

    February 14, 2014 at 2:43 am #60009
    wpCommerce
    Moderator

    It turned out that the video bitrate was too high. Encoding the video with a lower bitrate helped solve this issue.

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ