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Stripe Subscription Billing Going Through as $0.00

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › Stripe Subscription Billing Going Through as $0.00

Tagged: payment gateway, stripe, subscription

  • This topic has 8 replies, 3 voices, and was last updated 7 years ago by amgranad.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 11, 2016 at 11:57 pm #13343
    amgranad
    Member

    I tested the subscription billing for stripe and it went through except that it went through as 0.00 rather than 0.01 and then I think it will only start charging the 1cent after a month. What did I do wrong?

    March 12, 2016 at 3:54 am #72733
    wpCommerce
    Moderator

    Hi, Please provide a link to the page in question so I can take a look at your subscription button. Have you set up a trial period for this product in the “Subscription/Recurring Payment Specific Settings”? Stripe only offers free trial at the moment. So if you don’t plan to offer a free trial you should leave the “Trial Billing Amount” field empty.

    March 12, 2016 at 7:54 am #72734
    amgranad
    Member

    Hi! Thanks for your reply. Here is the link: [http://akimva.com/services/]

    I am not offering a trial period. In the “subscription/recurring payment specific settings” > “Trial period” the Trial billing amount is empty and the length of trial period says 0 Day. Is that supposed to be blank?

    March 12, 2016 at 3:01 pm #72735
    wpCommerce
    Moderator

    You can’t use a value less than $0.50 for Stripe subscription. They don’t allow it.

    March 13, 2016 at 6:41 am #72736
    amgranad
    Member

    I only tested with the 0.01 and then brought the price back to $59/month

    March 14, 2016 at 6:56 pm #72737
    icm
    Spectator

    I thought stripe didn’t allow transactions less than $.50?

    March 15, 2016 at 2:12 am #72738
    wpCommerce
    Moderator

    @icm, You are right.

    https://support.stripe.com/questions/what-is-the-minimum-amount-i-can-charge-with-stripe

    This is why the subscription went through as $0.00.

    March 15, 2016 at 8:31 am #72739
    amgranad
    Member

    I see! Thank you! I will try charging $0.50 and see what happens.

    March 15, 2016 at 8:42 am #72740
    amgranad
    Member

    I think that did it. Thank you so much for your help!

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