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wpCommerce
ModeratorHi, What shortcode are you using? please post a link to the page where you are using that shortcode.
Is your .mov file set to “private” mode?
wpCommerce
ModeratorHi, unfortunately that won’t be possible.
June 23, 2012 at 12:47 am in reply to: Lightbox Ultimate – PDF won't open in Chrome – get an error message #46337wpCommerce
ModeratorHi, I just checked all the PDF shortcodes with the latest version of chrome – 19.0.1084.56. They are working fine.
June 23, 2012 at 12:30 am in reply to: Lightbox Ultimate – Inline HTML pop-up does not scroll if larger than screen #46370wpCommerce
ModeratorHi, I think you are using the old method of inline HTML popup. Please use the upgraded version of the shortcode(Inline HTML Display in Overlay section) –
You may need an update. Please see the following post for more information about updating the plugin:
Let me know how that works for you.
June 22, 2012 at 12:27 am in reply to: Lightbox Ultimate – Descriptions aren't working for S3 protected videos #46203wpCommerce
ModeratorIt turns out that the shortcodes were working as expected. They just had the same title.
June 21, 2012 at 10:25 pm in reply to: 403 Forbidden Error Page when trying to update or add product #46324wpCommerce
ModeratorHi, What version of the plugin are you using? Did you recently update the plugin? If so have you followed the upgrade instructions outlined here:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
June 21, 2012 at 10:10 pm in reply to: Lightbox Ultimate – PDF won't open in Chrome – get an error message #46334wpCommerce
ModeratorHi, Please post a link to the page where you are having this issue.
What shortcode are you using?
June 20, 2012 at 1:33 am in reply to: Lightbox Ultimate – Descriptions aren't working for S3 protected videos #46202wpCommerce
ModeratorHi, I’ve sent an email to your registered email address. Let me know if you don’t receive it.
June 19, 2012 at 7:12 am in reply to: Lightbox Ultimate – Descriptions aren't working for S3 protected videos #46199wpCommerce
ModeratorHi, We have updated the Amazon S3 protected video display shortcodes. Now you will be able to pass a title parameter for each shortcode (using both anchor text and image). For example:
[wp_lightbox_protected_s3_video name="my-h264-video.mp4" bucket="my-test-bucket" width="640" height="480" title="title goes here" source="http://www.example.com/anchor-image.jpg"]You will also be able to pass another parameter called img_attributes to specify any anchor image related HTML attributes. For example: alt, width, height etc. So if you want to use the alt attribute for an anchor image you can do so like the following:
[wp_lightbox_protected_s3_video name="my-h264-video.mp4" bucket="my-test-bucket" width="640" height="480" title="title goes here" source="http://www.example.com/anchor-image.jpg" img_attributes="alt='image description'"]If you want to resize the anchor image –
[wp_lightbox_protected_s3_video name="my-h264-video.mp4" bucket="my-test-bucket" width="640" height="480" title="title goes here" source="http://www.example.com/anchor-image.jpg" img_attributes="alt='image description' width='200' height='200'"]You will need an update to use these parameters. Please do the following:
1. Deactivate and delete the currently installed version of the plugin(s).
2. Download a fresh build of the plugin(s) from here:
https://support.tipsandtricks-hq.com/update-request
3. Upload and activate this version of the plugin(s).
Let me know how it goes.
June 19, 2012 at 5:16 am in reply to: Lightbox Ultimate – Descriptions aren't working for S3 protected videos #46198wpCommerce
ModeratorHi, We will see what we can do.
June 16, 2012 at 1:40 am in reply to: Lightbox Ultimate – Descriptions aren't working for S3 protected videos #46196wpCommerce
ModeratorHi, They are not actually tooltip popup. If you have a “title” attribute in the HTML output the browser automatically shows it when you hover over the element.
For Amazon s3 video the plugin doesn’t take the value of title via shortcode (because it’s not possible to display a title for that specific library shortcode).
June 14, 2012 at 4:04 am in reply to: Lightbox Ultimate – How to change the background colour of lightbox window #40654wpCommerce
ModeratorHi, That CSS class is applicable for the shortcodes using HTML5 or Flowplayer. You are using a different shortcode (using fancybox library).
You can try making the width and height of the div smaller or specify no width and height. The overlay window should automatically adjust based on the size of the inline content.
June 14, 2012 at 3:41 am in reply to: Lightbox Ultimate – Amazon s3 video streeming is very slow #46133wpCommerce
ModeratorHi, It shouldn’t take that long. Can you please post a link to the page where you have the shortcode embedded?
wpCommerce
ModeratorHi, Unfortunately It’s not going to work with Lightbox Ultimate.
wpCommerce
ModeratorHi, I also need a link to the exact page (The URL of the page where you are using these shortcodes). If I can’t see the page content I won’t be able to tell you what’s going wrong.
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