Forum Replies Created
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September 14, 2015 at 1:11 am in reply to: Photo Seller – Purchase all digital downloads per gallery option #60567
Peter
MemberThis is on our shortlist of something we are planning to implement soon(ish).
September 13, 2015 at 11:40 pm in reply to: Image missing – image file not linking to gallery nor photo detail page #71236Peter
MemberYour server is showing a 500 error:
GET [http://blog.rodneyquarcoo.com/photo_details-2/1/533/TZ/d3Bwc19waG90b19hdXRob3JpemVk/] 500 (Internal Server Error)]
Such errors are caused by something on the host SW. You will need to talk to your host provider about this – show them the error and ask them to try displaying that page and they should be able to help you.
In the meantime you could also try checking a couple of things:
1) Go to the wordpress permalinks settings and ensure that you have “postname” selected.
2) Try the following conflict tests – just in case:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
September 13, 2015 at 2:04 am in reply to: Photo Seller – Is there a way to do fancybox on other templates? #71353Peter
MemberWith Template 3, I was wondering if the client could select the picture which would take them to fancybox, but if they chose the add to cart option, it would just take them straight to the Photo Details page.
No not currently. We will consider your suggestion as a future feature.
Regarding the template 9 display – it should not be displaying in one column. It should appear in masonry style. I suspect maybe your theme might be breaking it. Can you do a small test – revert your theme to one of the standard wp themes and view that gallery again and let us know if it displays as masonry.
September 11, 2015 at 12:03 am in reply to: Photo Seller – coupon redemption count not working #71312Peter
MemberThanks for the heads up.
We will investigate and try and reproduce this.
September 7, 2015 at 11:46 pm in reply to: Several problems with Photo Seller (Fatal Error, Mandatory Fields, Translation) #71270Peter
Member1)
whenever I make some changes in the settings, something is not working anymore
Can you please be more specific? What exactly isn’t working when you make changes in the settings?
2)
It seems that Safari does not check if the fields are mandatory.
Seems that safari currently is one of the few browsers which doesn’t yet support html5:
http://caniuse.com/#search=required
They say they plan to in the future. Do you get many customers who appear to be using safari?
3)
Regarding the translation strings – we will try and create another POT file which will include some of the strings which are currently un-translatable and which you can then modify with the correct translations.
4) Ok thanks for the feedback. We will look at improving this behaviour in a future release so that the last gallery visited is the one which people are directed back to.
When you answer 1) I will email you to ask for login details to investigate further.
September 6, 2015 at 2:29 pm in reply to: Several problems with Photo Seller (Fatal Error, Mandatory Fields, Translation) #71268Peter
MemberI get a Fatal error when I try to actualize the cart or by trying to delete the cart
I am trying to reproduce this issue but I am unable to do it. Can you please provide some steps/details which will help me reproduce it?
Is there a possibility to define some address fields as mandatory fields if a customer buys products
Which form are you referring to? The manual checkout form? For the manual checkout form we actually require all fields to be mandatory because we use the “required” html attribute.
Which browser are you using? Can you please send a link to your gallery so we can see this issue for ourselves?
The translation to german is not satisfying.
Please provide a list of all strings you think cannot be translated and we will try and correct these.
….it then shows something like: CHF 10.00. How to change this?
Can you provide more info? Which currency symbol are you trying to use?
September 6, 2015 at 10:43 am in reply to: Feature request: caption / description in lightbox #71261Peter
MemberThanks for the suggestion.
We will look into it but can’t guarantee anything because it depends on whether the lightbox library we are using easily allows for adding of captions.
Peter
MemberI’ve sent you an email.
Peter
MemberHi,
The captions or description will only be displayed on the photo details (not the lightbox popup).
If you don’t see the description on the photo details page try clearing your browser cache or viewing the same page with a different browser.
August 30, 2015 at 11:57 pm in reply to: Photo Seller – Can I link the Continue Shopping Button back to a post? #63911Peter
Memberis there anyway to take them back to just their gallery?
No that type of feature is not possible at present.
Currently the plugin has no way of knowing which gallery the visitor came from.
We will have a think about this to see if there is a solution.
Peter
MemberI can see the description for both of those photos on the details page.
The first says: “The name alligator is derived from ….”
The second says: “There are two species of alligator:….”
August 28, 2015 at 1:06 am in reply to: Image missing – image file not linking to gallery nor photo detail page #71234Peter
MemberI’ve sent you an email.
ps: I also just noticed when looking at your gallery front end that it appears you have malware or malicious links on your website (ie, viagara link). I strongly suggest that you clean your site up.
August 28, 2015 at 12:25 am in reply to: Image missing – image file not linking to gallery nor photo detail page #71231Peter
MemberTry deleting that image from the gallery settings and uploading it again.
August 27, 2015 at 12:21 am in reply to: Photo Seller – Watermark max preview not working with template 10 #71214Peter
MemberYou’re using template 10. This template and template 9 were designed to show full sized lightbox.
If you would not like to show full sized watermark, I would suggest you choose one of the other templates which doesn’t use the lightbox and you can display the relevant sized watermark in the photo details page.
August 27, 2015 at 12:17 am in reply to: wp photo seller – click on thumbnail and takes ages to come up #71210Peter
MemberIt loaded reasonably quickly when I tried it.
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