Image missing – image file not linking to gallery nor photo detail page

[ucmj22]

I have created my first gallery, and after correcting a few issues including memory allocation in php.ini everything seems to be working, except for the one image in the gallery of 227, that I have a request to order already, which is not displaying in either the gallery nor the photo details page. I have tried;

– deleting the image and reuploading

– deleting the image, changing the image name and uploading again ( done this several times )

– deleting the image, changing the image size, changing the image name and uploading again.

everytime I just get a window where the image should be with the image name in it. if I click the tile, I go to a photo detail page with no image and all of the digital download options say (0x0)

The gallery page with this image is at

[http://molitor.photography/photogallery/gallery1/?pagename=photogallery%2Fgallery1&g_page=12]

the image detail page is at

[http://molitor.photography/photo_details/1/2670/RosadoG/view/]

[Peter]

Try deleting that image from the gallery settings and uploading it again.

[ucmj22]

Thanks, as I stated, I have deleted it from both the gallery and media folder completely roughly 15 times, I have also tried opening, resizing and renaming in photoshop, then uploading it to the gallery and it has not changed. I can do it again though.

[ucmj22]

ok, I have removed it from the gallery, deleted it permanently, then uploaded it and added it to the gallery again. the condition remains.

[Peter]

I’ve sent you an email.

ps: I also just noticed when looking at your gallery front end that it appears you have malware or malicious links on your website (ie, viagara link). I strongly suggest that you clean your site up.

[rodneyquarcoo]

Hi Peter, I have the same problem.

I bought the plugin yesterday, successfully installed it and went through your basic setup videos. I went on to create a gallery [http://blog.rodneyquarcoo.com/photogallery/gallery1/] (password: testTest)

Frustratingly, when I click on a thumbnail, it opens up a blank page instead of a large photo with price options and other product details.

I definitely do not have viagra links on my site. LOL!

Your prompt response will be appreciated. Standing by, thanks.

[Peter]

Your server is showing a 500 error:

GET [http://blog.rodneyquarcoo.com/photo_details-2/1/533/TZ/d3Bwc19waG90b19hdXRob3JpemVk/] 500 (Internal Server Error)]

Such errors are caused by something on the host SW. You will need to talk to your host provider about this – show them the error and ask them to try displaying that page and they should be able to help you.

In the meantime you could also try checking a couple of things:

1) Go to the wordpress permalinks settings and ensure that you have “postname” selected.

2) Try the following conflict tests – just in case:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[rodneyquarcoo]

Hi Peter,

I went through your troubleshooting guide, thank you – although it did not help.

In the end, I lowered the resolution on the images and they all show up in photo detail page.

Thank you for your prompt response.

Cheers!

[Author]

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